Remote connected message stays on the tv screen - how to remove?

After connecting the remote, the message "Remote Connected" stays on the TV screen in the upper corner. Looking to remove it

Posted on Dec 28, 2015 6:19 PM

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1 reply

Dec 30, 2015 6:20 AM in response to kmcinnis1

Hello kmcinnis1,

Thanks for using Apple Support Communities.


I understand the Remote Connected message on your Apple TV is not going away. To get started with troubleshooting I recommend that you restart your Apple TV.


Restart your Apple TV

To restart your Apple TV (4th generation), go to Settings > System > Restart. For Apple TV (3rd generation and earlier), go to Settings > General > Restart.

User uploaded file


How to restart your Apple TV



Take care.

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Remote connected message stays on the tv screen - how to remove?

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