kmcinnis1

Q: Remote connected message stays on the tv screen - how to remove?

After connecting the remote, the message "Remote Connected" stays on the TV screen in the upper corner. Looking to remove it

Posted on Dec 28, 2015 6:19 PM

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Q: Remote connected message stays on the tv screen - how to remove?

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  • by alex_h1,

    alex_h1 alex_h1 Dec 30, 2015 6:20 AM in response to kmcinnis1
    Community Specialists
    Dec 30, 2015 6:20 AM in response to kmcinnis1

    Hello kmcinnis1,

    Thanks for using Apple Support Communities.

     

    I understand the Remote Connected message on your Apple TV is not going away.  To get started with troubleshooting I recommend that you restart your Apple TV.

     

    Restart your Apple TV

    To restart your Apple TV (4th generation), go to Settings > System > Restart. For Apple TV (3rd generation and earlier), go to Settings > General > Restart.

     

    How to restart your Apple TV

     

     

    Take care.