Q: Enter Password Apple ID ?

the massage " enter password apple id " keep showing in my phone continuously, and the icloud keep asking me the same thing. I can not figure out why theses massages keep showing in my phone. I just want to notify you that I was putting the right username and the password but still that massages appear. Would you please help me figuring this out.

thank you

mousa

iPhone 6, iOS 9.2

Posted on Dec 29, 2015 12:28 AM

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Q: Enter Password Apple ID ?

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by brenden dv,

brenden dv Dec 30, 2015 9:01 AM in response to mousa707
Community Specialists

Dec 30, 2015 9:01 AM in response to mousa707

Hi mousa707,

Welcome to the Apple Support Communities! I'm sorry to hear you are having these issues with your iPhone. If you have changed or updated the info associated with your Apple ID at sometime in the near past, the message you are seeing may be prompting you to log in with your old Apple ID. If that is the case, you may find the information and steps outlined in the following article helpful:

If iCloud asks you for the password to your previous Apple ID - Apple Support

Regards
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Q: Enter Password Apple ID ?

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by brenden dv,

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