ARed10

Q: Voice Command/Voice Dial Not Working (iPhone 6s)

Hello,

 

I have a brand new 64gb iPhone 6s installed from a backup (iPhone 5).

 

The voice command and voice dial are not working at all. When I hold the home button, the voice command never even opens up. "Voice Dial" is engaged in the settings?

 

What do I do to fix this? Voice commands are a key feature and should work on a brand new iPhone 6s.

 

Thanks.

iPhone 6s, iOS 9.2

Posted on Dec 28, 2015 8:37 PM

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Q: Voice Command/Voice Dial Not Working (iPhone 6s)

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  • by Jason L,

    Jason L Jason L Dec 30, 2015 7:57 AM in response to ARed10
    Community Specialists
    Dec 30, 2015 7:57 AM in response to ARed10

    Hey there ARed10,

    Welcome to Apple Support Communities and congratulations on your new iPhone 6s.

     

    If I understand correctly, Siri isn't responding when you hold the Home button on your iPhone 6s. Take a look at the article linked below which provides a lot of great information and troubleshooting tips that should help you resolve this issue. 

    Use Siri on your iPhone, iPad, or iPod touch - Apple Support

    If Siri isn't available, or doesn't understand or respond to questions

    After each step, see if you still need help:

    1. Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
    2. On your iOS device, make sure that Siri is turned on under Settings > General > Siri. 
    3. Restart your iPhone, iPad, or iPod touch.
    4. On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
    5. Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it. 
    6. If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.
    7. Contact Apple Support.

     

    If Siri doesn't make a sound when you hold down the Home button

    On your iPad or iPod touch, Siri will chime when it's time to ask a question. If you have an iPhone with iOS 9 or later, Siri will vibrate instead. You'll only hear the chime on your iPhone with iOS 9 or later when you're using headphones.

     

    So long.