Hello,
I have a brand new 64gb iPhone 6s installed from a backup (iPhone 5).
The voice command and voice dial are not working at all. When I hold the home button, the voice command never even opens up. "Voice Dial" is engaged in the settings?
What do I do to fix this? Voice commands are a key feature and should work on a brand new iPhone 6s.
Thanks.
iPhone 6s, iOS 9.2
Hey there ARed10,
Welcome to Apple Support Communities and congratulations on your new iPhone 6s.
If I understand correctly, Siri isn't responding when you hold the Home button on your iPhone 6s. Take a look at the article linked below which provides a lot of great information and troubleshooting tips that should help you resolve this issue.
Use Siri on your iPhone, iPad, or iPod touch - Apple Support
If Siri isn't available, or doesn't understand or respond to questions
After each step, see if you still need help:
- Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
- On your iOS device, make sure that Siri is turned on under Settings > General > Siri.
- Restart your iPhone, iPad, or iPod touch.
- On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
- Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it.
- If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.
- Contact Apple Support.
If Siri doesn't make a sound when you hold down the Home button
On your iPad or iPod touch, Siri will chime when it's time to ask a question. If you have an iPhone with iOS 9 or later, Siri will vibrate instead. You'll only hear the chime on your iPhone with iOS 9 or later when you're using headphones.
So long.
Voice Command/Voice Dial Not Working (iPhone 6s)
