acarotwin
Level 1 (0 points)

Q: iphone 6 IOS 9.2 connects and disconnects wifi

I´ve just acquired an iphone 6 and updated to 9.2 IOS

My wlan works fine with other gadgets, I mean, android, ipads....but even if I'm side by side to my router, my iphone connects and disconnects...cyclically.

 

Ive tried to forget the SSID, nothing works!

 

If I'm stay looking my settings - wi-fi, I see my SSID checked, after some seconds, down to choose a network...after some seconds, it´s back checked...and so forth...

 

What I can do!! Change my Iphone or It´s a simple settings?

 

Tks in advanced

 

Alexandre

iPhone 6, iOS 9.2

Posted on Dec 29, 2015 7:39 AM

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acarotwin

Q: iphone 6 IOS 9.2 connects and disconnects wifi

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  • Helpful answers

  • by thunderzzz,

    thunderzzz thunderzzz Dec 29, 2015 7:43 AM in response to acarotwin
    Level 6 (8,379 points)
    Notebooks
    Dec 29, 2015 7:43 AM in response to acarotwin

    Take a look at this Apple Support article:

    https://support.apple.com/en-us/HT204051


    Reset your network settings.


    Settings - General - Reset - Reset Network Settings


    Reset your device. This won't delete your data stored on the phone.

    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Alternatively, you may go to Settings - General - Reset - Reset All Settings

    https://support.apple.com/en-us/HT201559

  • by acarotwin,

    acarotwin acarotwin Dec 29, 2015 8:41 AM in response to thunderzzz
    Level 1 (0 points)
    Dec 29, 2015 8:41 AM in response to thunderzzz

    Thanks so much for your prompt reply, but didnt work. Ive done both links!

    I will tried to access another wifi network in order to check if it happens only in my network.

     

    Tks anyway.

  • by bisayo,

    bisayo bisayo Dec 30, 2015 5:53 PM in response to acarotwin
    Level 1 (0 points)
    Dec 30, 2015 5:53 PM in response to acarotwin

    I am having exactly the same problem on my iPhone 6, my other gadgets stay connected with no problems. I have reset all settings but it still does not work.

  • by Coolbobcat2,

    Coolbobcat2 Coolbobcat2 Dec 30, 2015 6:09 PM in response to acarotwin
    Level 3 (523 points)
    Dec 30, 2015 6:09 PM in response to acarotwin

    Hi,

     

    It might also help if you do some of these steps:

     

    • Check all of your cables and connections for your modem
    • Restart your iOS device:
      • Press and hold on the Sleep/Wake button until the red slider appears
      • Drag the red slider completely to turn the phone off
      • Once the device is off, press and hold on the Sleep/Wake button until the Apple logo appears
    • Unplug your router and plug it back in
    • Unplug your cable or DSL modem then plug it back in
    • Try connecting to your network from a different location in your house
    • Make sure your router is up to date and has the latest firmwares.
    • Make sure your router supports your Apple device too.

  • by nickfinnis88,

    nickfinnis88 nickfinnis88 Jan 1, 2016 1:35 PM in response to acarotwin
    Level 1 (0 points)
    Jan 1, 2016 1:35 PM in response to acarotwin

    Having exactly the same issue. Thought it wwas my router but it can't be - must be an issue with the new iPhone.

     

    Hopefully someone will find an answer! Anyone tried speaking to Apple

  • by johng1,

    johng1 johng1 Jan 1, 2016 2:30 PM in response to acarotwin
    Level 1 (4 points)
    Jan 1, 2016 2:30 PM in response to acarotwin

    OOne other thing you could try is the following...

     

    1. Go to settings

    2. Wifi

    3. Click the ! Next to your wifi name in the Wifi list

    3. click on forget this network.

    5. Reload in to network

     

    this might be the same as the reset network settings options. but could not heart to try.

  • by johng1,

    johng1 johng1 Jan 1, 2016 2:32 PM in response to johng1
    Level 1 (4 points)
    Jan 1, 2016 2:32 PM in response to johng1

    AAlso if there are any updates for your router try updating the router firmware.

  • by johng1,

    johng1 johng1 Jan 1, 2016 2:39 PM in response to johng1
    Level 1 (4 points)
    Jan 1, 2016 2:39 PM in response to johng1

    Some more ideas. Does the iPhone 6 connect disconnect during normal use or when it goes in screen off power save mode? My iPhone 5s usually stops streaming content to my Apple TV if it goes into power save mode. Sometimes changing the channel number in the router will help if there is a lot of interference at your location.

  • by acarotwin,

    acarotwin acarotwin Jan 1, 2016 3:14 PM in response to johng1
    Level 1 (0 points)
    Jan 1, 2016 3:14 PM in response to johng1

    Hi johng1, tks for your reply.

    Actually, I didnt solve this problem, but I'm not sitting just waitting the answer, I'm searching...

     

    I made some other tests. With another SSID, this is not happing. I guess it´s some setting in my wireless network.

    I´ve sent a msg to the manufacture of my router and there is no updated firmware, but I'm quite sure it´s something with my router.

     

    Let's keep updating this article.

     

    Tks.

  • by nickfinnis88,

    nickfinnis88 nickfinnis88 Jan 1, 2016 9:03 PM in response to johng1
    Level 1 (0 points)
    Jan 1, 2016 9:03 PM in response to johng1

    Tried all those ideas - not fixed it. disconnects happen all the time - even with phone active and doing stuff. Cannot stay connected more than 20 seconds.

     

    router event log says my iPhone is requesting to renew the lease constantly!?

  • by DaRule.be,

    DaRule.be DaRule.be Mar 22, 2016 7:07 AM in response to acarotwin
    Level 1 (0 points)
    Mar 22, 2016 7:07 AM in response to acarotwin

    So is there any fix for this?

    I've got the same issue, even on iOS 9.3