bobbster52

Q: Unable to set up family sharing

I get almost all of the way through the family sharing set up but when I get to the sharing location step no matter who I do it says unable to complete the action. I tried both options and all of my settings allow me to share my location and I have find my friends and find my iPhone on with updated settings. What's wrong with what Im doing?

iPhone 6s Plus, iOS 9.2

Posted on Dec 29, 2015 7:15 AM

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Q: Unable to set up family sharing

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  • by judysings,

    judysings judysings Dec 30, 2015 1:40 PM in response to bobbster52
    Community Specialists
    Dec 30, 2015 1:40 PM in response to bobbster52

    Hi bobbster52,

    If you are not able to complete the "Share your location" feature in Family sharing, take a look at the resource below and compare your settings.  Specifically, you can 1) toggle off and toggle on the Location Services, and 2) make sure you choose the device that you want to share from.  Then restart your iPhone and see if the issue persists.

     

    Family Sharing and location
    https://support.apple.com/en-us/HT201087

     

    How it works

    When you join a family, you'll be asked if you want to share your location with your family members. If you agree:

    If your family members agree, you'll see their location in the apps on your devices.

    Choose when to share

    When you join a family, you can choose whether or not you want to share your location.

    You can see your settings when you go to Settings > iCloud > Share My Location.

    If you want to stop sharing your location, turn off Share My Location. This will hide your location from all of your family members and any of your approved friends.

     


    To choose which family members to share your location with, tap their name.

    Choose which device to share your location from

    By default, the device you used to sign in to Family Sharing is the one that shares your location. If you want to share your location from a different device:

    1. Go to Settings > iCloud > Share My Location and tap From
    2. Select which device you want to share from.

    Take care,