Reneebergeron
Level 1 (0 points)

Q: Can't upgrade from OS X 10.6.8 to El Capitan on iMac

I have tried to upgrade from OS X 10.6.8 to El Capitan on my iMac but can't figure it out.

 

When I check for SW upgrades, it tells me I am on the latest version.

 

When I download El Capitan from the AppStore, it is not in my downloads.

 

Is my iMac too old to upgrade to El Capitan?

iMac, Mac OS X (10.6.8)

Posted on Dec 29, 2015 9:47 AM

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Reneebergeron

Q: Can't upgrade from OS X 10.6.8 to El Capitan on iMac

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  • Helpful answers

  • by Niel,Helpful

    Niel Niel Dec 29, 2015 9:51 AM in response to Reneebergeron
    Level 10 (314,599 points)
    Mac OS X
    Dec 29, 2015 9:51 AM in response to Reneebergeron

    The installer will take several hours to download; it’ll be in the Applications folder and Dock afterwards.

     

    (137779)

  • by Cmoore01,

    Cmoore01 Cmoore01 Dec 29, 2015 9:55 AM in response to Reneebergeron
    Level 2 (186 points)
    Mac OS X
    Dec 29, 2015 9:55 AM in response to Reneebergeron

    First thing, is your iMac capable of upgrading to El Capitan.  Requirement are here: Upgrade to OS X El Capitan - Apple Support

     

    Secondly, like the previous post pointed out, depending upon your connection speed, it can take a while to download. The file size is over 5 GB. If you are downloading from the App Store, the button should say downloading after you press it.  Also, the installer should go to your App Folder, so look in there to see if it is showing up.

  • by Lanny,

    Lanny Lanny Dec 29, 2015 10:06 AM in response to Reneebergeron
    Level 6 (8,041 points)
    Desktops
    Dec 29, 2015 10:06 AM in response to Reneebergeron
    When I check for SW upgrades, it tells me I am on the latest version.

    You're mixing the terms "updates" with "upgrades." Software updates is for updates, as in updating from 10.10.4 to 10.10.5. Upgrades are obtained from the App Store, as in upgrading to OS X El Capitan. As previously mentioned, the upgrade installer will download to your Applications folder. Remember that it self deletes after installation, so if you have a slow Internet connection, you may want to make a copy of it to a location outside of the Applications folder before using it or, move it out of the Applications folder before running it.