OS X 10.11.2 will not update

I am trying to update to OS X 10.11.2 (iMac, late 2009 model). When I clcik on update, it then asks me to restart the computer. I do this, and then it says "Available Updates Have Changed." It is a constant loop. Any suggestions on how to fix and also to install the update? Thank you.

Mac OS X (10.4.4)

Posted on Dec 29, 2015 12:27 PM

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7 replies

Dec 29, 2015 2:21 PM in response to TennisStar

This procedure will delete certain temporary and cache files. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.

Please back up all data and read this whole message before doing anything.

Triple-click anywhere in the line below on this page to select it:

/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068

Right-click or control-click the highlighted line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with a subfolder selected. The subfolder has a long name beginning with "zyx" and ending with "68". Move that subfolder to the Trash. Don't move any of the other subfolders with similar names. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

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OS X 10.11.2 will not update

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