TennisStar
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Q: OS X 10.11.2 will not update

I am trying to update to OS X 10.11.2 (iMac, late 2009 model).  When I clcik on update, it then asks me to restart the computer.  I do this, and then it says "Available Updates Have Changed."  It is a constant loop.  Any suggestions on how to fix and also to install the update?  Thank you.

Mac OS X (10.4.4)

Posted on Dec 29, 2015 12:27 PM

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Q: OS X 10.11.2 will not update

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  • by Cmoore01,

    Cmoore01 Cmoore01 Dec 29, 2015 12:34 PM in response to TennisStar
    Level 2 (186 points)
    Mac OS X
    Dec 29, 2015 12:34 PM in response to TennisStar

    I am pretty sure you have to be at 10.6.8 (Snow Leopard) before you can upgrade to El Capitan.  Upgrade to OS X El Capitan - Apple Support

  • by TennisStar,

    TennisStar TennisStar Dec 29, 2015 12:36 PM in response to Cmoore01
    Level 1 (0 points)
    Dec 29, 2015 12:36 PM in response to Cmoore01

    I have already upgraded to El Capitan.  Currently, at 10.11.1.  App store says I have an update available (10.11.2), but as I explained above it will not.

  • by Cmoore01,

    Cmoore01 Cmoore01 Dec 29, 2015 12:40 PM in response to TennisStar
    Level 2 (186 points)
    Mac OS X
    Dec 29, 2015 12:40 PM in response to TennisStar

    Sorry, I was seeing the bottom line where you stated Mac OS X (10.4.4).  There have been a couple of recent postings below about deleting certain folders and starting over again.  If I get a chance later, I will try to find them for you, but they have been within the last two days.

  • by TennisStar,

    TennisStar TennisStar Dec 29, 2015 12:45 PM in response to Cmoore01
    Level 1 (0 points)
    Dec 29, 2015 12:45 PM in response to Cmoore01

    Thank you.  If you can find it, please let me know.  Much appreciated.  Thanks

  • by Cmoore01,

    Cmoore01 Cmoore01 Dec 29, 2015 1:02 PM in response to TennisStar
    Level 2 (186 points)
    Mac OS X
    Dec 29, 2015 1:02 PM in response to TennisStar

    OS X El Capitan Update 10.11.1 "Available Updates have Changed" loop

     

    Try this, which I found on a quick search. Will continue as I find time.

     

    This may not apply, but this is one from earlier that may help:

     

    OS X 10.11 Will Not Update

  • by LeeSniper,

    LeeSniper LeeSniper Dec 29, 2015 1:06 PM in response to TennisStar
    Level 1 (5 points)
    Dec 29, 2015 1:06 PM in response to TennisStar

    Thanks for using Apple Support Community.

     

    Prb

    correct said

    Osx 10.11.2 won't update

     

    Slt

     

    You can download the combo update here:

    Download OS X El Capitan 10.11.2 Combo Update

     

    Boot into Recovery (command R) and run the DiskUtility First Aid.

     

    Reboot into Safe Boot Mode (holding the shift key on boot)

     

    Install the combo from this environment

  • by Linc Davis,

    Linc Davis Linc Davis Dec 29, 2015 2:21 PM in response to TennisStar
    Level 10 (208,044 points)
    Applications
    Dec 29, 2015 2:21 PM in response to TennisStar

    This procedure will delete certain temporary and cache files. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.

    Please back up all data and read this whole message before doing anything.

    Triple-click anywhere in the line below on this page to select it:

    /var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068

    Right-click or control-click the highlighted line and select

              Services ▹ Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with a subfolder selected. The subfolder has a long name beginning with "zyx" and ending with "68". Move that subfolder to the Trash. Don't move any of the other subfolders with similar names. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go ▹ Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.