Q: how do you fix the device is not eligible error? i did everything already
I wanted to restore my iphone but an error appeared saying this device isn't eligible for the requested build. I already did everything on the page: https://support.apple.com/en-us/HT201442. And there was no file host called gs.apple and i dont have any virus protection software. I wanted to downgrade to 9.0.2
Thanks
Message was edited by: i254
iPhone 5, iOS 9.2, null
Posted on Dec 29, 2015 12:52 PM
i254 wrote:
I wanted to downgrade to 9.0.2
That is why you are getting the error. Downgrading is not supported, and iOS 9.0.2 is no longer being signed. You will only be able to update to iOS 9.2. Connect the device to iTunes on the computer, and just click on update. If the error returns, then put the device into Recovery Mode and update to iOS 9.2.
Posted on Dec 29, 2015 1:21 PM