chaseroonie

Q: Need to reset an inherited iMac to sell it!

I inherited an iMac from my deceased mother in law and wish to wipe and reset it.

Can you advise how i can do this without having to give any apple id. So far i can only see the way to do this is to hit cmd & R and after completing a disk erase i "reinstall OS X" but this obviously requires an apple ID, and obviously if i am selling the machine i don't want any record of my login on it.

Thanks for the advice! All accepted!

Posted on Dec 29, 2015 1:26 PM

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Q: Need to reset an inherited iMac to sell it!

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  • by Niel,

    Niel Niel Dec 29, 2015 1:27 PM in response to chaseroonie
    Level 10 (314,589 points)
    Mac OS X
    Dec 29, 2015 1:27 PM in response to chaseroonie

    Click here and follow the instructions. If the computer originally shipped with Mac OS X 10.6.8 or earlier, when you reach step 5, insert its original disk, restart with the C or Option key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.


    (137793)

  • by Linc Davis,

    Linc Davis Linc Davis Dec 29, 2015 1:41 PM in response to chaseroonie
    Level 10 (208,044 points)
    Applications
    Dec 29, 2015 1:41 PM in response to chaseroonie

    Before you sell or give away your computer, in addition to the steps listed in this support article, please take these steps:

    1. Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.

    2. Reset the PRAM and the SMC, which might contain personal information.

    3. If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.

    4. If you activated FileVault in OS X 10.7 or later, turn it off.

    5. If you use Boot Camp, the partition must be deleted.

    6. If you created any other data partitions on the internal drive, remove them in Disk Utility.

    7. If the machine has an internal hard drive, erase the one remaining data partition with the option to zero out data. An SSD doesn't need to be zeroed.

    8. Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.")

    Also note:

    You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS, either from the installation media, if applicable, or by starting up in Internet Recovery mode (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.

    Replacements for the original media can be ordered from Apple.

    If the machine shipped with OS X 10.4 or 10.5, then you may be able to install on it from a retail Snow Leopard disc (which you must then transfer to the buyer.) To run Snow Leopard, the machine needs at least 1 GB of memory. The buyer should understand that if he doesn't get the original media from you, he won't get the bundled iLife applications or the Apple Hardware Test.

    The new owner will have to redownload any software that came from the App Store, if applicable, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either. The buyer will have to purchase them. Note that iPhoto has been discontinued and is no longer available for purchase.

  • by chaseroonie,

    chaseroonie chaseroonie Dec 29, 2015 1:55 PM in response to chaseroonie
    Level 1 (4 points)
    Wireless
    Dec 29, 2015 1:55 PM in response to chaseroonie

    Thanks for the instructions both of you. One question - i have no idea what her password for iCloud was so i cannot enter it to allow it to clear the data off the machine (step 3 asks for the password).

    Any idea how i can overwrite this in any way?