William Gustin

Level 1 (10 points)

Q: downloading iphone videos to imac

Hi Guys,

When I load my pix from my4G iphone just the pix come in and not the videos. How do I get them to import them to iphoto?

Posted on Dec 29, 2015 2:39 PM

I have this question too

Q: downloading iphone videos to imac

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by sberman,

sberman Dec 29, 2015 2:47 PM in response to William Gustin
Level 8 (41,184 points)

Dec 29, 2015 2:47 PM in response to William Gustin
I have several questions:

Apple never made an iPhone entitled "4G". Exactly what type of iPhone do you have?
What version of iOS is it running?
iPhoto was no longer updated by Apple starting about nine months ago. Photos is the current app. Therefore:
What version of OS X are you using?
What version of iTunes are you using?
What version of iPhoto are you using?
What is the age of your iMac? In what year was it made?
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by William Gustin,

William Gustin Dec 29, 2015 3:03 PM in response to sberman
Level 1 (10 points)

Dec 29, 2015 3:03 PM in response to sberman

Hi Thanks for responding so quickly. Some answers I have and not sure on others.
It's an iphone 4S, Running 10.6.8, iTunes 11.4(18), iPhoto 7.1.5(378) Age??? 7 years old.
Hope this helps. Let me know what I can do to resolve problem.
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by sberman,

sberman Dec 29, 2015 3:13 PM in response to William Gustin
Level 8 (41,184 points)

Dec 29, 2015 3:13 PM in response to William Gustin

You haven't told us your iOS version of your iPhone.

OS X 10.6.8 is too old to support the current iTunes (12.3.2) which is needed to communicate to iOS 9.
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by William Gustin,

William Gustin Dec 29, 2015 3:22 PM in response to sberman
Level 1 (10 points)

Dec 29, 2015 3:22 PM in response to sberman

Hi Sberman,
My son gave me this iPhone. I'm trying to get a hold of him to fill me in. Just went to iTunes to look for 12.3.2 and nothing really comes up. Wife just called me for dinner. Will be back soon. Thanks again,
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by sberman,

sberman Dec 29, 2015 3:33 PM in response to William Gustin
Level 8 (41,184 points)

Dec 29, 2015 3:33 PM in response to William Gustin

Again, you cannot run or download iTunes 12.3.2 on an OS X version as old as 10.6.8 (about five years old).

You must get a more current OS X. The most current is 10.11.2.
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by CoolKyogre,

CoolKyogre Dec 29, 2015 3:54 PM in response to William Gustin
Level 1 (20 points)

Dec 29, 2015 3:54 PM in response to William Gustin

First thing I would suggest doing is updating to a newer Mac OS. I don't think it is your IOS that is the issue.
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by William Gustin,

William Gustin Dec 29, 2015 4:01 PM in response to sberman
Level 1 (10 points)

Dec 29, 2015 4:01 PM in response to sberman

Can I download the latest version of OSX? I just tried and succeded downloading itunes 12.3.2 but would not recognize it apparently. Can I upgrade all these apps OR do I need to purchase newer iMac? Thanks again.
BG
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by William Gustin,

William Gustin Dec 29, 2015 4:15 PM in response to sberman
Level 1 (10 points)

Dec 29, 2015 4:15 PM in response to sberman

Is that El Capitan? Read negative revues on that with lots of bugs. Can i download or have to purchase at store or online. My iPhone states up to date ios 9.2
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by sberman,

sberman Dec 29, 2015 4:27 PM in response to William Gustin
Level 8 (41,184 points)

Dec 29, 2015 4:27 PM in response to William Gustin

Upgrade to El Capitan right now if you can. It works just fine.
Upgrade to OS X El Capitan - Apple Support
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