pomme-homme

Q: Installer and Users/Groups dont recognize password

I am trying to install El Capitan and have downloaded it. When I try to install, the Installer does not recognize my password. However, I am signed in to my account on the Mac as an administrator and using the same password. When I try to unlock Users/Groups, my password is again not recognized. I'm stuck and am running Disk Utility now...any other suggestions?

I may just need to make a new user account.

Mac mini, OS X Yosemite (10.10), mid-2011 2.3 GHz 4 GB RAM

Posted on Dec 29, 2015 2:37 PM

Close

Q: Installer and Users/Groups dont recognize password

  • All replies
  • Helpful answers