jahcp
Level 1 (0 points)

Q: Having lots of trouble with my 4s

When I go to settings, I press messages

under imessage it says waiting for activation

i press "use your apple ID for imessages". When I press that, it tells me to put in my ID and password

I enter my ID and password then it says "unable to contact the Imessage server, try again"

what can I do?

thank you.

iPhone 4S

Posted on Dec 30, 2015 3:42 AM

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jahcp

Q: Having lots of trouble with my 4s

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  • by pedro d,

    pedro d pedro d Dec 31, 2015 10:54 AM in response to jahcp
    Community Specialists
    Dec 31, 2015 10:54 AM in response to jahcp

    Hello there, jahcp.

     

    It sounds like you're having issues activating Messages on your iOS device. The following Knowledge Base article offers up some great recommendations for troubleshooting:

     

    If you get an error when trying to activate iMessage or FaceTime

     

    Check your device settings

    1. Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
    2. Go to Settings > General > Date & Time and make sure that you've set up your time zone correctly.

     

    Turn off and restart iMessage and FaceTime

    1. Go to Settings > Messages and turn off iMessage.
    2. Go to Settings > FaceTime and turn off FaceTime.
    3. Restart your device.
    4. Turn iMessage and FaceTime back on.

     

    Still not activated after a day? 

    It might take up to 24 hours to activate iMessage and FaceTime. If you've waited more than 24 hours, follow these steps:

    1. Make sure that your device has the latest version of iOS.
    2. If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
    3. Contact Apple Support.

     

    Thanks for reaching out to Apple Support Communities.

     

    Kind Regards.