deacon303

Q: MacBook Pro is slow and DVD not working

I am having an odd situation. One of my mother's friends dropped off an older MacBook Pro for me to fix. I don't have a lot of experience fixing Macs and have pretty much hit a brick wall.

 

Everything about this thing is painfully slow right now, which is her main concern. Startup takes forever, but then everything you do once it is started up is also painfully slow. Even waiting for files to open, searches, etc.

 

She also said that only a few days before she brought it to me, she had watched a DVD on it. The very next day she put another DVD in and it wouldn't work. She tried several DVDs with the same result.

 

Her main use for this is using Skype to talk to a relative that lives overseas. And Skype, too, has slowed down a lot for her. She claims this happened pretty quickly.

 

Can anyone tell me what is wrong and how to fix this for her? Thanks!

MacBook Pro

Posted on Dec 29, 2015 9:42 PM

Close

Q: MacBook Pro is slow and DVD not working

  • All replies
  • Helpful answers