klausfunk

Q: Spinning Beach Ball of DEATH

Constantly getting sbd at all times after 5 mins from fresh boot. Mac becomes unresponsive. Only hard power button reset works.

No Cpu intensive programs are running, no spikes in activity monitor.

 

Hard drives both checked ok in disk utility, all hardware passed apple hardware test (hold D) on boot.

 

Any help appreciated. Thanks

 

 

MBP mid 2012

i7 2.9

16gb ram

120gb samsung ssd (os & programs)

1tb hdd (all other data)

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Dec 30, 2015 4:04 AM

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Q: Spinning Beach Ball of DEATH

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  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Dec 30, 2015 4:08 AM in response to klausfunk
    Level 9 (52,424 points)
    Mac OS X
    Dec 30, 2015 4:08 AM in response to klausfunk

    Download and post an Etrecheck report:

     

    http://www.etresoft.com/etrecheck

     

    Ciao.

  • by klausfunk,

    klausfunk klausfunk Dec 30, 2015 4:17 AM in response to OGELTHORPE
    Level 1 (4 points)
    Notebooks
    Dec 30, 2015 4:17 AM in response to OGELTHORPE

    I will try but currently posting this from my ipad as cannot get my mac to do anything. I have booted into recovery, then selected my system drive, had beach ball spin for a while, then the system drive has vanished from the utilIty! Thinking my system drive could be failing? It is a 120gb Samsung evo, less than 2 years old.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Dec 30, 2015 4:35 AM in response to klausfunk
    Level 9 (52,424 points)
    Mac OS X
    Dec 30, 2015 4:35 AM in response to klausfunk
  • by Linc Davis,

    Linc Davis Linc Davis Dec 30, 2015 7:40 AM in response to klausfunk
    Level 10 (207,995 points)
    Applications
    Dec 30, 2015 7:40 AM in response to klausfunk

    According to Apple's specifications, your model can use at most 8 GB of memory, but you've installed 16 GB. The results are unpredictable. The manual for the product gives instructions for adding aftermarket memory that read something like this:

    You can add two 4 GB memory modules for a maximum of 8 GB of memory.

    I know the RAM vendor says that the out-of-spec configuration will work. If you accept that assurance, please ask the vendor for help with any problems you have with it. Otherwise, reinstall the original memory, or new memory that complies with Apple's instructions.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Dec 30, 2015 8:33 AM in response to Linc Davis
    Level 9 (52,424 points)
    Mac OS X
    Dec 30, 2015 8:33 AM in response to Linc Davis

    Linc Davis wrote:

     

    According to Apple's specifications, your model can use at most 8 GB of memory, but you've installed 16 GB. The results are unpredictable. The manual for the product gives instructions for adding aftermarket memory that read something like this:

    You can add two 4 GB memory modules for a maximum of 8 GB of memory.

    RAM in a MBP will not work properly if there is a manufacturing defect or that it does not meet the required specifications for the given MBP. This is the case regardless of the capacity of the module, be it 2GB, 4GB or 8GB. Therefore it becomes a question if a MBP can or should have RAM installed that will exceed the published Apple specifications.

     

    The first instance of third party RAM purveyors offering RAM exceeding Apple specifications in a MBP goes back to 2007. Since then, some MBP models have been found to be able to use RAM exceeding Apple specifications, some have not.

     

    You make the claim that "The results of installing more than 8 GB are unpredictable." What are these 'unpredictable' results? The only result that I can see is that it will allow the MBP to run more efficiently, especially when engaged using resource intensive applications. That is a positive, If there is a downside, please let me know what it is.

     

    Has Apple ever issued a statement that the published specifications cannot or should not be exceeded? If so, please provide such a statement.

     

    Two of my MBPs have 16GB Crucial RAM installed. This was done shortly after acquiring them and they have performed with our any indication of RAM problems. I have yet to see any post on these forums indicating that installing RAM of greater capacity in a MBP, than Apple specifications, has caused any problems (excluding manufacturing defects, incorrect specifications and when not applicable to the specific MBP model). If you have, please post it.

     

    Both Crucial and OWC are two well established firms with competent technical staffs at their disposal have determined that certain MBPs can exceed the 8 GB maximum that you suggest should not be exceeded. Since both offer lifetime guarantees for their RAM, it is in their interest to make certain that they have it right both from a technical and public relations perspective.

     

    Therefore the third party reader has to decide if they want to install more than 8 GB RAM in their MBP, should they be guided by professional purveyors of RAM or by unsupported allegations from an 'anonymous stranger'.

     

    Ciao.

     

    Let me also point out that both your links exclude MBPs. Details matter.

  • by Linc Davis,

    Linc Davis Linc Davis Dec 30, 2015 8:41 AM in response to klausfunk
    Level 10 (207,995 points)
    Applications
    Dec 30, 2015 8:41 AM in response to klausfunk

    To get any value out of this site, you have to learn to ignore the noise.

  • by klausfunk,

    klausfunk klausfunk Dec 30, 2015 8:58 AM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    Dec 30, 2015 8:58 AM in response to Linc Davis

    I have been using 16gb crucial in the system for over a year now With no problems. The macbook recognises and makes use of it, so i dont think that is the problem unless one of them has failed, but from prvious experience that just causes no boot.

  • by Linc Davis,

    Linc Davis Linc Davis Dec 30, 2015 9:08 AM in response to klausfunk
    Level 10 (207,995 points)
    Applications
    Dec 30, 2015 9:08 AM in response to klausfunk

    You have a problem now. Unless you test without the out-of-spec memory, you're never going to know whether it's contributing to the problem. Good luck.

  • by klausfunk,

    klausfunk klausfunk Dec 30, 2015 9:09 AM in response to OGELTHORPE
    Level 1 (4 points)
    Notebooks
    Dec 30, 2015 9:09 AM in response to OGELTHORPE

    Have tried both your suggestions. When in safe mode i still have an endless spinning ball and no response.

  • by klausfunk,

    klausfunk klausfunk Dec 30, 2015 9:11 AM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    Dec 30, 2015 9:11 AM in response to Linc Davis

    Thanks. I am still away on my holidays and unable to swap out the ram with the original. I will try when i am back home in a couple of days.

  • by klausfunk,

    klausfunk klausfunk Dec 30, 2015 9:47 AM in response to klausfunk
    Level 1 (4 points)
    Notebooks
    Dec 30, 2015 9:47 AM in response to klausfunk

    Macbook will now not boot at all, no recovery, no safe mode. Pretty sure the main drive has failed.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Dec 30, 2015 10:16 AM in response to Linc Davis
    Level 9 (52,424 points)
    Mac OS X
    Dec 30, 2015 10:16 AM in response to Linc Davis

    Linc Davis wrote:

     

    To get any value out of this site, you have to learn to ignore the noise.

    In no way does this post refute my rebuttal to you unsubstantiated comments in regards to RAM.  By your not addressing my questions, I must assume that you have no evidence that installing RAM exceeding Mac specifications will be problematic and are merely expressing your opinions and are not able to provide and factual evidence or proof.

     

    Ciao.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Dec 30, 2015 10:20 AM in response to klausfunk
    Level 9 (52,424 points)
    Mac OS X
    Dec 30, 2015 10:20 AM in response to klausfunk

    If convenient, purchase a bare 2.5" SATA HDD and install it in the MBP.  Then try Internet recovery, booting the MBP with the OPTION + COMMAND + R keys.  If successful, that will allow you to install the original OSX in your MBP.

     

    If you have an Apple store nearby, a visit to the genius bar might prove fruitful.  The evaluations are always FREE.

     

    Ciao.

  • by klausfunk,

    klausfunk klausfunk Dec 30, 2015 12:00 PM in response to OGELTHORPE
    Level 1 (4 points)
    Notebooks
    Dec 30, 2015 12:00 PM in response to OGELTHORPE

    Thanks. I have purchased another drive and also a sata to usb cable to test the drive externally.

    I Managed to get into disk utility on boot and my main drive no longer appears. Regards

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