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Dec 31, 2015 1:46 PM in response to DIRMNAby Brett L,Howdy DIRMNA,
It is not clear from your post whether you are trying to back up your iPad using iTunes on your computer or using iCloud. I will address both possibilities.
Use the steps in this article to make the backup - How to back up your devices using iCloud or iTunes.
If you are using iCloud and have problems making the backup, looks for solutions in this article - Get help backing up your device in iCloud.
This article will help if you can't make your backup using iTunes - If you can't make an iTunes backup of your iPhone, iPad, or iPod touch.
Thanks for using Apple Support Communities.
Best to you.
