HT205579: About the OS X El Capitan v10.11.2 Update

Learn about About the OS X El Capitan v10.11.2 Update
Scott R May

Q: Problems with 10.11.2 update

The 10.11.1 Update caused considerable trouble and loss of data for me. Wiped out my Time Machine Backups. Also trashed my Mail. Has anyone had problems with this update?

Mac mini, OS X El Capitan (10.11.1)

Posted on Dec 30, 2015 7:40 AM

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Q: Problems with 10.11.2 update

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  • by macjack,

    macjack macjack Dec 30, 2015 7:52 AM in response to Scott R May
    Level 9 (55,682 points)
    Mac OS X
    Dec 30, 2015 7:52 AM in response to Scott R May

    In these forums you'll find plenty of folks who have problems with every update. Usually, when a user has a problem with an update it's because there was already pre-existing corruption and the update exacerbated it. It's rare there is a problem with the update itself, because they are tested extensively before release. Good practices when updating include disconnecting peripherals like your TM drive. Before updating it's best to Run Disk Utility > Repair Disk when booted from your Recovery volume.

     

    I see no issues with the 10.11.2 update but rather the systems they are being put on. You can download and run EtreCheck, before updating if you are worried, It was created by one of own helpers here in ASC. It is a diagnostic tool that's very useful to us in finding existing problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.

  • by SF2000,

    SF2000 SF2000 Jan 2, 2016 11:00 AM in response to Scott R May
    Level 1 (0 points)
    Jan 2, 2016 11:00 AM in response to Scott R May

    My update of 10.11.2 on my MacBook Pro (Retina, 13-inch, Early 2015) deleted all of my mailboxes but kept everything in the main INBOX, SENT, DRAFTS, TRASH . It deleted any mailbox I had created myself as if wanting to go back to basics. I'm at a loss of what to do at the moment except for going back a step with time machine to put the old mail back. Or forget about the whole update?