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Helpful answers
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Dec 30, 2015 1:13 PM in response to ashcunno96by AJ397,Follow the directions in this article: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
There is no reason to visit an Apple store for this. -AJ
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Dec 30, 2015 1:16 PM in response to AJ397by ashcunno96,ive done that already and its still asking for my passcode. now my phne has been disabled for 60 minutes! any other way i can take this passcode off?
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Dec 30, 2015 1:17 PM in response to AJ397by dalton673538,AJ397 wrote:
Follow the directions in this article: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
There is no reason to visit an Apple store for this. -AJ
Also to go along with this when you go to set up the new passcode if you tap "passcode options" you can set it back to a 4 digit passcode if you want to
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Dec 30, 2015 1:17 PM in response to ashcunno96by AJ397,From the above article:
Erase your device with recovery mode
If you've never synced with iTunes or set up Find My iPhone in iCloud, you'll need to use recovery mode to restore your device. This will erase the device and its passcode.
- Connect your iOS device to your computer and open iTunes. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.
- While your device is connected, force restart it: Press and hold the Sleep/Wake and Home buttons at the same time. Don't let go when you see the Apple logo — keep holding until you see the recovery mode screen.

- When you see the option to Restore or Update, choose Restore.

iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3. - Wait for the process to finish. Then you can set up and use your device.