how to remove mac adware cleaner pop up window

I have a pop up window whenever I'm in google chrome that says, "Recommended download, install mac adware cleaner" now to protect our mac device from malware, adware and other security threats. Is this a real pop up or an adware?

How do i get rid of it?

thanks

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Dec 30, 2015 11:28 PM

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Posted on Dec 23, 2017 10:42 AM

Finding adware in the Applications folder is a rarity. Usually, they're either an extension in Safari, or they've been installed to the LaunchAgents and/or LaunchDaemons folders in your user account. And don't expect them to be easy to spot names.


MalwareBytes for Mac is by far the easiest way to remove adware.

76 replies

Feb 9, 2017 7:19 AM in response to stratobee

An updater for Adobe's software never prompts for you to install or update Java. It's only after you launch an Adobe title that it tells you Java is required in order to use the software. This is common for many CS6 and older apps.


What the older Adobe software is looking for in particular is Apple's Java 6. Whatever you installed, it wasn't from Adobe, Apple or Oracle.

Feb 9, 2017 7:05 AM in response to stratobee

You didn't get it from Adobe. You fell for one of hundreds, or easily thousands of sites that prompt you to download and install fake software.


It's particularly worth nothing that Adobe has never, ever, had any control of, or distributed Java. So Adobe Java is an oxymoron.


Java is only available from Oracle. For Adobe, the most common fake download is for the Flash Player. That also is only available directly from Adobe.


Never, never, ever trust any site that insists you download something from them. Doesn't matter what the message says. It's a lie. Period.

Feb 26, 2017 11:09 AM in response to kimberley088

Linc hasn't participated on these forums for quite some time now.


Just at a glance, I can tell you Smokyashan is part of a type of adware. Montageogox is one of the many variants of Genieo adware (one of the more difficult ones to remove).


You'd be much better off using MalwareBytes for Mac to locate and remove the adware for you. It will locate all of various pieces that are installed in other locations. It may miss something brand new, but will clear most of it. So let it do the majority of the work and then see what's left, if anything.

Jul 25, 2017 3:36 AM in response to Kurt Lang

Thank you very much for the excellent suggestion to download MalwareBytes for Mac. I was really apprehensive about downloading anything. I have a MacBookPro, late 2008, running 10.9.5, and until last month had virtually no issues. I was researching when I accidentally clicked on an ad instead of the 'next page' arrow. It's been a constant nightmare since then until I read your posts. I cleared cache, history, (after writing down every password for each website I use) and still it bullied its way into my laptop. I'm so glad I found your post.


I have a back up system for my Mac that I run, and I never take it off my desk. No one touches my Mac-


A few questions:

How often should the system be scanned?

Should I upgrade to a newer OS? I have Snow Leopard


Regards,
Dinah

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how to remove mac adware cleaner pop up window

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