Elay91

Q: My phone continues to get approval request?

My 6 plus continues to send approval request to continue using icloud, but when i go to my keychain to verify it sends the code to my old number i no longer have access too!?

 

Message was edited by: Elay91

iPhone 6 Plus, iOS 9.2, null

Posted on Dec 31, 2015 1:23 AM

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Q: My phone continues to get approval request?

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  • by brenden dv,

    brenden dv brenden dv Jan 1, 2016 12:10 PM in response to Elay91
    Community Specialists
    Jan 1, 2016 12:10 PM in response to Elay91

    Hi Elay91,

     

    Welcome to the Apple Support Communities! I'm sorry to hear you are having these issues with your iPhone and iCloud. If you are having issues receiving the verification code for iCloud Keychain, you may find the information and troubleshooting steps outlined in the following article helpful:

     

    If you didn't receive the verification code via SMS

    1. Make sure that you have a strong cellular network connection on your phone.
    2. Make sure that your phone number can get SMS messages. To check, ask someone to send you a text message.
    3. Make sure that the correct phone number is associated with your account: 
         
      • On your iPhone, iPad, or iPod touch, tap Settings > iCloud > Keychain > Advanced. (In iOS 7, tap Settings > iCloud > Account > Keychain.) Make sure the phone number under Verification Number is correct. If not, enter another phone number. 
      •  
      • On your Mac, choose Apple menu > System Preferences. Click iCloud, then click Options next to Keychain. (In OS X Mavericks or earlier, click iCloud, then click Account Details.) Make sure the phone number under Verification number is correct. If not, enter another phone number.

    If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help setting up iCloud Keychain.

     

    Get help using iCloud Keychain - Apple Support

     

    Regards