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Helpful answers
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Jan 1, 2016 11:21 AM in response to silverjawal53by joe_7399,Hi silverjawal53,
Thanks for using the Apple Support Communities!
I understand that you are trying to reset the security questions for your Apple ID, but are not receiving the email. In this situation, it may be necessary to contact Apple Support for assistance. For information on how to do this, please use the following article as a reference.
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
If you answer your security questions incorrectly too many times in a row, you temporarily can't access your account. You can try to reset your questions after the waiting period ends.
If you forgot the answers to your Apple ID security questions - Apple Support
Best!
