Q: iphone 6 error 53 and APPLE WONT REPLACE OR FIX!

Do you still have the phone?  If so, then restore it and error 53 will go away and your phone will be fine--except that TouchID will not work.  This would have been the outcome if Apple had never put the error 53 check in the update.  At the time of repair, your Touch ID was already not functional although your phone worked otherwise.  The lack of Touch ID would be something you could complain about to the repair place.

If you traded in your phone at Apple for an OOW swap because you wanted Touch ID, then that beef is with the repair shop.  If you would have been happy with the lack of Touch ID but you traded in your phone because it later became a brick due to error 53, then your beef is with Apple.

Apple apologise but does nothing to fix the problem

It is all publicity, but they do not reimburse at all

My telephone worked fine despite it had been repaired by a third party. It died because of software update with error 53. Not because of the third party repair.

I had to buy complete new iPhone for 900 euro. Since Friday I know this was a waste of money because error 53 wars error from Apple not from the repair .

Apple support does not admit that I had to buy new iPhone because of their wrongdoing

John Shop wrote:

 

Apple apologise but does nothing to fix the problem

It is all publicity, but they do not reimburse at all

 

My telephone worked fine despite it had been repaired by a third party. It died because of software update with error 53. Not because of the third party repair.

 

I had to buy complete new iPhone for 900 euro. Since Friday I know this was a waste of money because error 53 wars error from Apple not from the repair .

Apple support does not admit that I had to buy new iPhone because of their wrongdoing

Because that Error 53 check should never have come up in an unmodified device.  This instances were it happens in unmodified devices have been exceptionally rare.  The vast majority of Error 53 issues are related to third-party repair, because some (actually, most) third-party shops are not competent.  It's extremely hit or miss with them, and there's no regulation of the industry.

Had your iPhone not had third-party service, then the worst case scenario would have been the OOW swap fee.  You have to buy a whole new phone because you chose (which is your right) to have a unauthorized, unlicensed third party service your device.  You forfeited your right to service from Apple.

Better luck next time.  Either stick with Apple & AASPs only, or make sure that the third-party shop you use has some form of guarantee and proven track record.  I've your going to forfeit your warranty, it's your responsibility to make sure that you get quality service after that.

it was not the 3 rd party who caused the problem. It was the malicious update> Before it worked, after  19 February it stil works. So it is all bull **** you are telling about the third party repairs. Not everybody lives near an apple store

If the third party repair was to blame than you were right, but all this iPhones not working anymore was entirely to blame to Apple

Im a user of iPhones since 2006-2007. I have bought al least 6 of these iphones since/. There are two iMacs and 2 iPads at home + two Mac Pro, so a good reliable customer who deserves to be better served by damage caused by Apple

John Shop wrote:

 

it was not the 3 rd party who caused the problem. It was the malicious update> Before it worked, after  19 February it stil works. So it is all bull **** you are telling about the third party repairs. Not everybody lives near an apple store

If the third party repair was to blame than you were right, but all this iPhones not working anymore was entirely to blame to Apple

 

Im a user of iPhones since 2006-2007. I have bought al least 6 of these iphones since/. There are two iMacs and 2 iPads at home + two Mac Pro, so a good reliable customer who deserves to be better served by damage caused by Apple

Your failure to understand the technical reasons and the chain of events that caused the issue doesn't change the facts.

Not living near an Apple Store is irrelevant.  You can go to an AASP, and you can find them at locate.apple.com.  You can go on the Apple website and set up a mail-in repair yourself.  You can call AppleCare and set up service over the phone.

I'd ask you for your ZIP code so I could look at locate.apple.com to show you just how many AASPs might be in your area... but I don't want your personal information.

Did you pay an Out of Warranty replacement fee for that phone? If so:

For anyone who experienced error 53, Apple has released an update to iOS 9.2.1 to allow you to successfully restore your device using iTunes on your Mac or PC. Use the steps in this article to restore and recover your device. If you believe that you paid for an out-of-warranty device replacement based on an error 53 issue, contact Apple Support to ask about reimbursement.

Here is a link to the support article: If you see error 53 and your iPhone or iPad gets stuck on the 'Connect to iTunes' screen - Apple Support

Here is an excellent article that explains why the error 53 occurred if you have ever had 3rd party service done on your device, and that service resulted in an previously undetected (by you) modification in the Touch ID or its cable: ERROR 53 INTELLIGENT WRITE-UP

If you just went out and purchased a new phone, and you still have your old one, then you can follow the steps in the support article to fix it, and you can return the phone (it has been less than 14 days since you bought it, right?).

You have ways to remedy this situation if you take the time to enlighten yourself about what happened and where things stand now.

GB