Maggie.Levesque12

Level 1 (0 points)

Q: My phone will not produce sound through the speakerphones..

My phone has never had a problem before .. It has worked extremely well !

Yesterday night while on facebook I couldn't listen to any video.. I then went to my music to check out if that would play.. No sound came out!

I checked my ' sound ' button and the red was not showing , I turned it of and on a couple a times .. No sound .

I restarted the phone a couple of times , no sound .. I even reset all the setting ..

Please help?

iPhone 5s, iOS 9.2

Posted on Dec 31, 2015 4:25 AM

I have this question too

Q: My phone will not produce sound through the speakerphones..

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Helpful answers

by joe_7399,

joe_7399 Jan 1, 2016 1:19 PM in response to Maggie.Levesque12
Community Specialists

Jan 1, 2016 1:19 PM in response to Maggie.Levesque12

Greetings Maggie.Levesque12,

Thanks for using the Apple Support Communities!

I understand that you are not hearing any sound from the speaker on your iPhone and you have completed some great troubleshooting already, but the issue continues. I know how frustrating these types of issues can be, but we are here to help!

To continue the troubleshooting process, I would suggest reading over and working through the suggested steps in the following article.

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Have a great day!
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