hammyzzz

Q: i do not recognize my rescue email address, how do i change it

how do i change the rescue email address on an itunes account

Posted on Dec 31, 2015 7:08 AM

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Q: i do not recognize my rescue email address, how do i change it

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  • by AJ397,

    AJ397 AJ397 Dec 31, 2015 7:11 AM in response to hammyzzz
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    Dec 31, 2015 7:11 AM in response to hammyzzz

    Follow the directions here: https://support.apple.com/en-us/HT201356

    From above article:

    Rescue email address

    Having a rescue email address is optional but recommended. If you ever forget your security questions, you can use your rescue email address to reset them. If you don't have a rescue email address, you'll need to contact Apple Support for help. We’ll also send any account security-related notifications to your rescue email address.

    Follow these steps to add or edit a rescue email address:

    1. Sign in to your Apple ID account page.
    2. Click Edit in the Security section. You might be asked to answer one or more security questions before you continue.
    3. If you want to add a rescue email address:
      • Under Rescue Email, click Add an Email Address, then enter your rescue email address. We'll send a verification to that address. Didn't get the email?
      • Enter the verification code and click Verify.
    4. If you want to edit a rescue email address:
      • Select Change Email Address under the address you want to edit, then enter the new address. We'll send a verification to that address. Didn't get the email?
      • Enter the verification code and click Verify.
    5. If you want to delete a rescue email address, click  next to the address.

    If you use two-step verification or two-factor authentication, you have a notification email address, not a rescue email address. With two-factor authentication and two step verification, you don't need a rescue address. You can also use these steps to add or edit your notification email address.