Jangai
Level 1
(4 points)
Q: Loss of registration key after restart
Hello everyone,
My problem is with Mac Pro 2014 under Yosemite : When I reboot my Mac, at least one application (Video Converter from iSkysoft ) lost its registration data and start into "try it" mode and I have to re-enter my license registration data. They will "hold" at loading video converter as I will not have rebooted my Mac.
The support iSkysoft was incompetent by proposing only to me successives installations of the software without any result ...
A possible inspiration of solution could be : I have got a problem of impossibility of recording a software and the specific developer support led me to delete the keychain "session" and recreate it to solve the default ...
Can we safely other than to re-enter the permissisons remove this keychain?
Checking keychains with "SOS keychain" says all is OK...
Thank you in advance for your assistance
Mac Pro, OS X Yosemite (10.10.1)
Eric Root
Level 9
(74,022 points)
Do a keychain corruption explain I loss this software registration every time I restart this Mac
The software I have doesn't store the registration in the key chain. Try uninstalling the program using the Developer's uninstall instructions and then reinstall.
