You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is user greyed out in system preferences Users

How do I access a greyed out user in System Preferences:Users & Groups to change password?

OS X El Capitan (10.11.2)

Posted on Dec 31, 2015 10:35 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2015 1:44 PM

The user must be logged out, and the padlock in the lower right corner of the window must be unlocked. Click it and enter your administrator name and password.

1 reply

Why is user greyed out in system preferences Users

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.