luvnlex
Level 1
(9 points)
Q: 2 Apple IDs
I have always used the same ID for Itunes, no need to change it.
Somehow I created a new Apple ID, not for iTunes, but for something else.
Now, iTunes won't take my old password and I no longer have access to that email account.
I'm pretty sure I've got purchases mostly in that original account.
My phone also asks for the password on the old account. To my phone, the new APPLE ID doesn't exist.
I know I can't synch accounts, but I cannot get the password for the first account because that email ( ISP) changed.
Any ideas?
I've been going in circles
Happy New Year!!
Apple TV (3rd generation)
fan28
Level 1
(115 points)
I believe that you can reset the password online without email access if you have set up security questions. Here's a link to that information:
If you forgot your Apple ID password - Apple Support
Without the security questions, however, I think you'll need to talk to Apple Support. Honestly, I've usually found talking to them a pretty positive experience, so I wish you good luck! I suspect the holiday will cause a delay though. Here's the link for that:
