disabled iphone 4s wont unlock

i have continually tried to access my disabled iphone 4s with no prevail i have been through itunes 4 times software half way downloaded and yet again error continusly stops the download and i have tried everything can someone help as i need to use my phone urgently like yesterday cheers

iPhone 4S, iOS 8.4.1

Posted on Dec 31, 2015 10:16 PM

Reply
1 reply

Jan 2, 2016 8:01 AM in response to Bladewolf

Hi Bladewolf,


Welcome to the Apple Support Communities! I'm sorry to hear you are having these issues with your iPhone. I'm a bit unclear on exactly what you are seeing or describing, but if your iPhone is actually displaying a message that it is currently disabled, you may find the information and steps outlined in the following article helpful:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


On the other hand, if you are perhaps already following the steps in that article and are having issues downloading and installing iTunes (presumably on a Windows machine), you may find this article more useful:


If you can't install or update iTunes for Windows - Apple Support


Regards

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

disabled iphone 4s wont unlock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.