Hi there!!
Could you please help me with my Macbook air issue, I don't know what happening with it, I can't use my laptop because it's automaticly restart or shutdown by itseft. I had never seen this problem before.
thanks!
iOS 6.0.1
Hi Alice,
I understand that you are having shutdown issues with your Mac. Now I am not certain what is going on based on what you have stated but I can provide a starting place for you.
Take a look at at the article below. It will describe what is called a Kernel Panic. This is usually caused by some process that can't gets into a situation that it can't recover from. There are some troubleshooting options that will walk you through how to fix this. If you feel that this is a daunting task, then you can try going to an Apple Store or an Authorized Service Provider for assistance.
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
https://support.apple.com/en-us/HT200553
Have a good day
Resetting SMC could solve the problem.
unexpected restart or shutdown
