I can't backup my iPhone6s to the cloud

Question

Level 1

1 points

I have new iPhone 6S and I tried to backup it to iCloud but I keep getting an error message saying- process could not be finished.

The phone was connected to the charger, Wifi and locked. I also paid for the 50Gb cloud so it's not memory problem...

I also can't delete the old backup (from my iPhone 5) from the cloud (I tried deleting it from my macbook...)

can you help?

MacBook Air (13-inch Mid 2012), iOS 7

Posted on Jan 1, 2016 7:13 AM

Reply

Answer 1

I Have same problem .

my i phone can't backup never .

and i conected to my PC but can't synchronized .

i have more space available at icloud .

PLease i need help .

Reply

Answer 2

Level 10

684,039 points

Reply