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MacShiny experience anyone?

So my wife gave me her MacBook when she upgraded, I'm only a few months in as a Mac convert and feeling my way around. One of the first things I noticed was how slow my computer seemed to run, I ran the ClamXV she had installed no issues, seemed to have plenty of free memory. I went into the app store and downloaded MacShiny, it seemed to get some of the best reviews. I ran in the initial time with what seemed like success, however subsequent attempts to run the app give me an error message along the lines of "oops, something seems to have happened when trying to run mach shiny, please forward to us so that we can help resolve the issue". Well, that didn't work, I received one response asking what the error message sent (information I'd already sent them). I waited awhile, no response. SO i emailed again, and again, and again. NO response. Now I look under purchased apps it doesn't show up there, I do a search for it in the app store it doesn't show up there. I've emailed countless times without a response. The icon still shows up at the top of my screen next to the bluetooth icon, but it won't run. So my questions are - does anyone have any experience with this app? If it's suddenly gone from the app store do I have any recourse with Apple or am I just out the $20 or so that I spent on the third party app? and if I can't get anything out of the developer or Apple does anyone have a solution or the correct way to uninstall? and finally, any suggestions on the best way to clean up cache, OS system, etc.? Thanks in advance.

MacBook, OS X El Capitan (10.11)

Posted on Jan 1, 2016 10:59 AM

Reply
Question marked as Best reply

Posted on Apr 12, 2017 7:15 AM

MacShiny is one of those annoying rip-offs that always seem like a good idea at the time, when you are having problems. It supposedly scans your computer, and then tells you that you have all sorts of problems, some of which are allegedly 'critical'. It then supposedly cleans a percentage of them, for 'free' (There is no such thing as 'free'). After which, it tries to suck you in, with an apparently cheap offer of $1.99, which unsurprisingly converts into $49.95 a month. Admittedly, this fact is stated, when you are asked to pay, but the writing is in greyed-out (grayed-out) lettering, and very easy to miss.


As an alternative, I have used the excellent EtreCheck app (free or voluntary donation) that does actually check your computer, and provides a very useful report, which even a computer numpty like me can understand. You can print the report, or save as a PDF, for future reference.

In my report, there were a couple of adware files that it noted, and offered to remove, which it did, when I requested it to.

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.

Show signature failures: Enabled

Problem: Other problem

Description:

Malware/Adware


But it doesn't do anything, without your consent or request. EtreCheck also gives some useful advice, most of which is common sense, but that being a rare commodity, it is worth reading, if only to confirm what I already thought to be sensible practices. EtreCheck is French Canadian software, which is not usually a good indicator, hence Brexit, (mes excuses Etresoft Inc. ;0)), but this app does provide a very useful service, and donations are voluntary.


Clever people like these EtreCheck chappies or chappesses, who are willing to voluntarily help others, and share their knowledge, deserve our gratitude and financial support. If everyone who benefits from this app, donates the minimum CAD$10.00 (Sterling£6.03 or USD$7.50 or 3 bottles of Corona. Hmmm, 3 bottles of beer or a clean computer? 3 bottles of beer or a clean computer? 3 bottles of beer or a clean computer? Difficult decision.), it would make a big difference. And it will save you at least that much, if not more, on buying spurious/dodgy software like MacShiny. As I feel the need to apologise to the younger generation, for the mess us oldies have left this planet in, I felt obliged to donate. There is not much software in this world, that I can honestly recommend, but at least check this one out, at https://etrecheck.com/index

However, if you would like to run Windows software, seamlessly and simultaneously on a Mac, then VMWare Fusion is definitely worth looking at. The best £52 (now £61.96) I've spent on software, and I just upgraded from v4.0 to v8.5, for £38.95 incl. VAT. http://store.vmware.com/DRHM/store?Action=DisplayProductDetailsPage&SiteID=vmwde &Locale=en_GB&productID=323416600

If I never see another PC, ever again, it will come a day too soon.


Adieu mes amis et bonne chance!

16 replies
Question marked as Best reply

Apr 12, 2017 7:15 AM in response to cryangallagher

MacShiny is one of those annoying rip-offs that always seem like a good idea at the time, when you are having problems. It supposedly scans your computer, and then tells you that you have all sorts of problems, some of which are allegedly 'critical'. It then supposedly cleans a percentage of them, for 'free' (There is no such thing as 'free'). After which, it tries to suck you in, with an apparently cheap offer of $1.99, which unsurprisingly converts into $49.95 a month. Admittedly, this fact is stated, when you are asked to pay, but the writing is in greyed-out (grayed-out) lettering, and very easy to miss.


As an alternative, I have used the excellent EtreCheck app (free or voluntary donation) that does actually check your computer, and provides a very useful report, which even a computer numpty like me can understand. You can print the report, or save as a PDF, for future reference.

In my report, there were a couple of adware files that it noted, and offered to remove, which it did, when I requested it to.

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.

Show signature failures: Enabled

Problem: Other problem

Description:

Malware/Adware


But it doesn't do anything, without your consent or request. EtreCheck also gives some useful advice, most of which is common sense, but that being a rare commodity, it is worth reading, if only to confirm what I already thought to be sensible practices. EtreCheck is French Canadian software, which is not usually a good indicator, hence Brexit, (mes excuses Etresoft Inc. ;0)), but this app does provide a very useful service, and donations are voluntary.


Clever people like these EtreCheck chappies or chappesses, who are willing to voluntarily help others, and share their knowledge, deserve our gratitude and financial support. If everyone who benefits from this app, donates the minimum CAD$10.00 (Sterling£6.03 or USD$7.50 or 3 bottles of Corona. Hmmm, 3 bottles of beer or a clean computer? 3 bottles of beer or a clean computer? 3 bottles of beer or a clean computer? Difficult decision.), it would make a big difference. And it will save you at least that much, if not more, on buying spurious/dodgy software like MacShiny. As I feel the need to apologise to the younger generation, for the mess us oldies have left this planet in, I felt obliged to donate. There is not much software in this world, that I can honestly recommend, but at least check this one out, at https://etrecheck.com/index

However, if you would like to run Windows software, seamlessly and simultaneously on a Mac, then VMWare Fusion is definitely worth looking at. The best £52 (now £61.96) I've spent on software, and I just upgraded from v4.0 to v8.5, for £38.95 incl. VAT. http://store.vmware.com/DRHM/store?Action=DisplayProductDetailsPage&SiteID=vmwde &Locale=en_GB&productID=323416600

If I never see another PC, ever again, it will come a day too soon.


Adieu mes amis et bonne chance!

Jul 4, 2017 8:31 AM in response to cryangallagher

I know this is an old post, and it may no longer be a problem for the original poster but I will answer just in case anyone else has this same problem. I installed Macshiny and upon uninstall, the macshiny icon on the menu bar at the top of the screen was still there. After some searching I found that the macshiny folder under Library/Application Support needed to be deleted also, the TrayAgent.plist under Library/LaunchAgents folder needs to be deleted. This removed the icon and solved the problem.

Jul 11, 2017 2:51 PM in response to cryangallagher

I too had a negative experience with MacShiny. I dragged it into the Trash from my files, but the icon still appeared at the top toolbar. I ran a Malware scan (with Malwarebytes Anti-Malware for Mac), and it not only removed the MacShiny icon, but also some MacShiny residues I didn't know I had. (Malwarebytes lets you know what it finds.) The URL for Malwarebytes Anti-Malware is: http://www.thetop10antivirus.com/top-free-malware-protection

Good luck.

Jan 2, 2016 9:40 AM in response to Csound1

Sorry, slow going. I'm not completely illiterate but **** close to it. still used word processors in high school and first few years of college. Trying to read as much as I can but knowing where to look for information sometimes is as difficult as anything. Thanks VERY much for being so willing to help. Any advice navigating through those icebergs is greatly appreciated. BTW, switched to mac after reading and hearing more computer savvy friends speak to the stability, etc. I don't plan on using any fancy graphic design or music programs, would like to be able to do more with photos, maybe I'll find more uses that generate interest. Thanks again.

EtreCheck version: 2.6.6 (226)

Report generated 1/2/16, 11:32 AM

Runtime 4:07

Download EtreCheck from http://etrecheck.com


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Ignore known Apple failures: Disabled

Hide Apple tasks: Disabled


Hardware Information: (What does this mean?)

MacBook (13-inch, Aluminum, Late 2008)

[Click for Technical Specifications]

[Click for User Guide]

MacBook - model: MacBook5,1

1 2 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

1 GB DDR3 1067 MHz ok

BANK 0/DIMM1

1 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 367 - SN = 6N907106W13CB


Video Information: (What does this mean?)

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: (What does this mean?)

OS X El Capitan 10.11 (15A284) - Time since boot: about 3 hours


Disk Information: (What does this mean?)

TOSHIBA MK1653GSX disk0 : (160.04 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 159.18 GB (102.44 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS21N ()


USB Information: (What does this mean?)

Apple Inc. Built-in iSight

Apple Inc. iPhone

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Gatekeeper: (What does this mean?)

Mac App Store and identified developers


System Launch Agents: (What does this mean?)

[loaded] com.apple.AOSHeartbeat.plist

[loaded] com.apple.AOSPushRelay.plist

[loaded] com.apple.AddressBook.AssistantService.plist

[loaded] com.apple.AddressBook.SourceSync.plist

[loaded] com.apple.AddressBook.abd.plist

[running] com.apple.AirPlayUIAgent.plist

[loaded] com.apple.AirPortBaseStationAgent.plist

[loaded] com.apple.AppleGraphicsWarning.plist

[loaded] com.apple.AskPermissionUI.plist

[running] com.apple.AssetCacheLocatorService.plist

[loaded] com.apple.AssistiveControl.plist

[loaded] com.apple.BezelUI.plist

[running] com.apple.CalendarAgent.plist

[running] com.apple.CallHistoryPluginHelper.plist

[running] com.apple.CallHistorySyncHelper.plist

[loaded] com.apple.CommCenter-osx.plist

[loaded] com.apple.ContainerRepairAgent.plist

[loaded] com.apple.CoreAuthentication.daemon.plist

[loaded] com.apple.CoreLocationAgent.plist

[loaded] com.apple.CoreRAIDAgent.plist

[loaded] com.apple.DiagnosticReportCleanup.plist

[loaded] com.apple.DictationIM.plist

[loaded] com.apple.DiskArbitrationAgent.plist

[running] com.apple.Dock.plist

[running] com.apple.EscrowSecurityAlert.plist

[loaded] com.apple.FTCleanup.plist

[loaded] com.apple.FileStatsAgent.plist

[loaded] com.apple.FileSyncAgent.PHD.plist

[loaded] com.apple.FilesystemUI.plist

[running] com.apple.Finder.plist

[running] com.apple.FolderActionsDispatcher.plist

[loaded] com.apple.FollowUpUI.plist

[loaded] com.apple.FontRegistryUIAgent.plist

[loaded] com.apple.FontValidator.plist

[loaded] com.apple.FontValidatorConduit.plist

[loaded] com.apple.FontWorker.plist

[loaded] com.apple.IMLoggingAgent.plist

[loaded] com.apple.MRTa.plist - Invalid signature!

[loaded] com.apple.ManagedClientAgent.agent.plist

[loaded] com.apple.ManagedClientAgent.enrollagent.plist

[running] com.apple.Maps.pushdaemon.plist

[loaded] com.apple.NetworkDiagnostics.plist

[loaded] com.apple.PCIESlotCheck.plist

[loaded] com.apple.PackageKit.InstallStatus.plist

[loaded] com.apple.PhotoLibraryMigrationUtility.XPC.plist

[loaded] com.apple.PubSub.Agent.plist

[loaded] com.apple.RemoteDesktop.plist

[loaded] com.apple.ReportCrash.Self.plist

[loaded] com.apple.ReportCrash.plist

[loaded] com.apple.ReportGPURestart.plist

[loaded] com.apple.ReportPanic.plist

[loaded] com.apple.SSInvitationAgent.plist

[running] com.apple.Safari.SafeBrowsing.Service.plist

[running] com.apple.SafariCloudHistoryPushAgent.plist

[loaded] com.apple.SafariNotificationAgent.plist

[loaded] com.apple.SafariPlugInUpdateNotifier.plist

[loaded] com.apple.ScreenReaderUIServer.plist

[running] com.apple.SocialPushAgent.plist

[running] com.apple.Spotlight.plist

[running] com.apple.SystemUIServer.plist

[loaded] com.apple.TMHelperAgent.SetupOffer.plist

[loaded] com.apple.TMHelperAgent.plist

[loaded] com.apple.TrustEvaluationAgent.plist

[loaded] com.apple.USBAgent.plist

[running] com.apple.UserEventAgent-Aqua.plist

[loaded] com.apple.UserEventAgent-LoginWindow.plist

[loaded] com.apple.UserNotificationCenterAgent-LoginWindow.plist

[loaded] com.apple.UserNotificationCenterAgent.plist

[loaded] com.apple.VoiceOver.plist

[loaded] com.apple.WebKit.PluginAgent.plist

[loaded] com.apple.ZoomWindow.plist

[running] com.apple.accountsd.plist

[running] com.apple.akd.plist

[loaded] com.apple.alf.useragent.plist

[loaded] com.apple.aos.migrate.plist

[loaded] com.apple.appleseed.seedusaged.plist

[loaded] com.apple.appsleepd.plist

[loaded] com.apple.appstoreupdateagent.plist

[loaded] com.apple.apsctl.plist

[running] com.apple.askpermissiond.plist

[loaded] com.apple.assistant_service.plist

[loaded] com.apple.assistantd.plist

[running] com.apple.bird.plist

[loaded] com.apple.bluetoothUIServer.plist

[loaded] com.apple.btsa.plist

[loaded] com.apple.cfnetwork.AuthBrokerAgent.plist

[loaded] com.apple.cfnetwork.cfnetworkagent.plist

[running] com.apple.cfprefsd.xpc.agent.plist

[running] com.apple.cloudd.plist

[loaded] com.apple.cloudfamilyrestrictionsd-mac.plist

[loaded] com.apple.cloudpaird.plist

[running] com.apple.cloudphotosd.plist

[running] com.apple.cmfsyncagent.plist

[loaded] com.apple.coredata.externalrecordswriter.plist

[running] com.apple.coreservices.appleid.authentication.plist

[loaded] com.apple.coreservices.lsactivity.plist

[running] com.apple.coreservices.sharedfilelistd.plist

[running] com.apple.coreservices.uiagent.plist

[loaded] com.apple.csuseragent.plist

[loaded] com.apple.ctkd.plist

[loaded] com.apple.cvmsCompAgent3600_i386.plist

[loaded] com.apple.cvmsCompAgent3600_i386_1.plist

[loaded] com.apple.cvmsCompAgent3600_x86_64.plist

[loaded] com.apple.cvmsCompAgent3600_x86_64_1.plist

[loaded] com.apple.cvmsCompAgentLegacy_i386.plist

[loaded] com.apple.cvmsCompAgentLegacy_i386_1.plist

[loaded] com.apple.cvmsCompAgentLegacy_x86_64.plist

[loaded] com.apple.cvmsCompAgentLegacy_x86_64_1.plist

[loaded] com.apple.cvmsCompAgent_i386.plist

[loaded] com.apple.cvmsCompAgent_i386_1.plist

[loaded] com.apple.cvmsCompAgent_x86_64.plist

[loaded] com.apple.cvmsCompAgent_x86_64_1.plist

[running] com.apple.diagnostics_agent.plist

[running] com.apple.distnoted.xpc.agent.plist

[loaded] com.apple.dt.CommandLineTools.installondemand.plist

[loaded] com.apple.familycircled.plist

[loaded] com.apple.familycontrols.useragent.plist

[loaded] com.apple.familynotificationd.plist

[loaded] com.apple.findmymacmessenger.plist

[loaded] com.apple.followupd.plist

[running] com.apple.fontd.useragent.plist

[running] com.apple.gamed.plist

[running] com.apple.helpd.plist

[loaded] com.apple.iCloudUserNotifications.plist

[running] com.apple.icdd.plist

[loaded] com.apple.icloud.findmydeviced.findmydevice-user-agent.plist

[running] com.apple.icloud.fmfd.plist

[running] com.apple.iconservices.iconservicesagent.plist

[running] com.apple.identityservicesd.plist

[loaded] com.apple.idsremoteurlconnectionagent.plist

[running] com.apple.imagent.plist

[loaded] com.apple.imavagent.plist

[loaded] com.apple.imklaunchagent.plist

[loaded] com.apple.imtransferagent.plist

[loaded] com.apple.installandsetup.migrationhelper.user.plist

[loaded] com.apple.installd.user.plist

[loaded] com.apple.isst.plist

[loaded] com.apple.java.InstallOnDemand.plist

[loaded] com.apple.java.updateSharing.plist

[running] com.apple.lateragent.plist

[loaded] com.apple.locationmenu.plist

[running] com.apple.lsd.plist

[loaded] com.apple.maspushagent.plist

[loaded] com.apple.mbbackgrounduseragent.plist

[loaded] com.apple.mbfloagent.plist

[loaded] com.apple.mbuseragent.plist

[loaded] com.apple.mdmclient.agent.plist

[loaded] com.apple.mdworker.32bit.plist

[loaded] com.apple.mdworker.bundles.plist

[loaded] com.apple.mdworker.isolation.plist

[loaded] com.apple.mdworker.lsb.plist

[loaded] com.apple.mdworker.mail.plist

[loaded] com.apple.mdworker.shared.plist

[loaded] com.apple.mdworker.single.plist

[running] com.apple.mdworker.sizing.plist

[running] com.apple.metadata.SpotlightNetHelper.plist

[loaded] com.apple.metadata.mdbulkimport.plist

[running] com.apple.metadata.mdflagwriter.plist

[loaded] com.apple.metadata.mdwrite.plist

[loaded] com.apple.midiserver.plist

[loaded] com.apple.navd.plist

[loaded] com.apple.neagent.plist

[loaded] com.apple.netauth.user.auth.plist

[loaded] com.apple.netauth.user.gui.plist

[loaded] com.apple.noticeboard.agent.plist

[running] com.apple.notificationcenterui.plist

[running] com.apple.nsurlsessiond.plist

[running] com.apple.nsurlstoraged.plist

[loaded] com.apple.parentalcontrols.check.plist

[running] com.apple.pboard.plist

[running] com.apple.pbs.plist

[running] com.apple.photolibraryd.plist

[loaded] com.apple.pictd.plist

[running] com.apple.pluginkit.pkd.plist

[loaded] com.apple.pluginkit.pkreporter.plist

[loaded] com.apple.powerchime.plist

[running] com.apple.printtool.agent.plist

[loaded] com.apple.printuitool.agent.plist

[loaded] com.apple.quicklook.32bit.plist

[loaded] com.apple.quicklook.config.plist

[running] com.apple.quicklook.plist

[loaded] com.apple.quicklook.ui.helper.plist

[loaded] com.apple.rcd.plist

[running] com.apple.recentsd.plist

[running] com.apple.reversetemplated.plist

[loaded] com.apple.rtcreportingd.plist

[loaded] com.apple.safaridavclient.plist

[running] com.apple.scopedbookmarkagent.xpc.plist

[loaded] com.apple.screensharing.MessagesAgent.plist

[loaded] com.apple.screensharing.agent.plist

[loaded] com.apple.scrod.plist

[running] com.apple.secd.plist

[running] com.apple.secinitd.plist

[running] com.apple.security.DiskUnmountWatcher.plist

[loaded] com.apple.security.agent.plist

[running] com.apple.security.cloudkeychainproxy.plist

[running] com.apple.security.idskeychainsyncingproxy.plist

[running] com.apple.security.keychain-circle-notification.plist

[running] com.apple.sharingd.plist

[running] com.apple.soagent.plist

[loaded] com.apple.softwareupdate_notify_agent.plist

[loaded] com.apple.speech.speechdatainstallerd.plist

[running] com.apple.speech.speechsynthesisd.plist

[loaded] com.apple.speech.synthesisserver.plist

[running] com.apple.spindump_agent.plist

[running] com.apple.spotlight.IndexAgent.plist

[running] com.apple.storeaccountd.plist

[running] com.apple.storeassetd.plist

[running] com.apple.storedownloadd.plist

[loaded] com.apple.storeinappd.plist

[running] com.apple.storelegacy.plist

[running] com.apple.storeuid.plist

[running] com.apple.suggestd.plist

[running] com.apple.swcd.plist

[running] com.apple.syncdefaultsd.plist

[loaded] com.apple.syncservices.SyncServer.plist

[loaded] com.apple.syncservices.uihandler.plist

[loaded] com.apple.systemprofiler.plist

[loaded] com.apple.talagent.plist

[running] com.apple.tccd.plist

[running] com.apple.telephonyutilities.callservicesd.plist

[loaded] com.apple.thermaltrap.plist

[loaded] com.apple.tiswitcher.plist

[loaded] com.apple.trustd.agent.plist

[loaded] com.apple.universalaccessAuthWarn.plist

[loaded] com.apple.universalaccesscontrol.plist

[loaded] com.apple.universalaccessd.plist

[loaded] com.apple.unmountassistant.useragent.plist

[running] com.apple.usernoted.plist

[loaded] com.apple.warmd_agent.plist

[loaded] com.apple.webinspectord.plist

[running] com.apple.wifi.WiFiAgent.plist

[loaded] com.apple.xpc.loginitemregisterd.plist

[loaded] com.apple.xpc.otherbsd.plist

[loaded] org.openbsd.ssh-agent.plist


System Launch Daemons: (What does this mean?)

[loaded] bootps.plist

[running] com.apple.AirPlayXPCHelper.plist

[loaded] com.apple.AppleFileServer.plist

[running] com.apple.AssetCacheLocatorService.plist

[loaded] com.apple.CommCenterRootHelper.plist

[loaded] com.apple.CoreRAID.plist

[running] com.apple.CrashReporterSupportHelper.plist

[loaded] com.apple.DesktopServicesHelper.plist

[loaded] com.apple.DumpGPURestart.plist

[loaded] com.apple.DumpPanic.plist

[running] com.apple.FileCoordination.plist

[loaded] com.apple.FileSyncAgent.sshd.plist - No signature!

[loaded] com.apple.FontWorker.plist

[running] com.apple.GSSCred.plist

[loaded] com.apple.GameController.gamecontrollerd.plist

[loaded] com.apple.IFCStart.plist

[loaded] com.apple.IOAccelMemoryInfoCollector.plist

[loaded] com.apple.IOBluetoothUSBDFU.plist

[loaded] com.apple.Kerberos.digest-service.plist

[loaded] com.apple.Kerberos.kadmind.plist

[loaded] com.apple.Kerberos.kcm.plist

[loaded] com.apple.Kerberos.kdc.plist

[loaded] com.apple.Kerberos.kpasswdd.plist

[running] com.apple.KernelEventAgent.plist

[loaded] com.apple.MRTd.plist - Invalid signature!

[loaded] com.apple.ManagedClient.cloudconfigurationd.plist

[loaded] com.apple.ManagedClient.enroll.plist

[loaded] com.apple.ManagedClient.plist

[loaded] com.apple.ManagedClient.startup.plist

[running] com.apple.MobileFileIntegrity.plist

[loaded] com.apple.NetBootClientStatus.plist

[loaded] com.apple.NetworkDiagnostics.plist

[loaded] com.apple.NetworkLinkConditioner.plist

[loaded] com.apple.NetworkSharing.plist

[loaded] com.apple.ODSAgent.plist

[loaded] com.apple.PCIELaneConfigTool.plist

[loaded] com.apple.PasswordService.plist

[loaded] com.apple.RFBEventHelper.plist

[loaded] com.apple.RemoteDesktop.PrivilegeProxy.plist

[loaded] com.apple.ReportCrash.Root.plist

[loaded] com.apple.ReportPanicService.plist

[loaded] com.apple.SCHelper.plist

[running] com.apple.SubmitDiagInfo.plist

[running] com.apple.TMCacheDelete.plist

[loaded] com.apple.TrustEvaluationAgent.system.plist

[running] com.apple.UserEventAgent-System.plist

[loaded] com.apple.UserNotificationCenter.plist

[running] com.apple.WindowServer.plist

[loaded] com.apple.WirelessRadioManagerd-osx.plist

[loaded] com.apple.afpfs_afpLoad.plist

[loaded] com.apple.afpfs_checkafp.plist

[loaded] com.apple.airplaydiagnostics.server.mac.plist - /AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!

[loaded] com.apple.airport.wps.plist

[running] com.apple.airportd.plist

[running] com.apple.akd.plist

[running] com.apple.alf.agent.plist

[loaded] com.apple.appleseed.fbahelperd.plist

[loaded] com.apple.applessdstatistics.plist

[running] com.apple.apsd.plist

[running] com.apple.aslmanager.plist

[loaded] com.apple.atrun.plist

[running] com.apple.audio.coreaudiod.plist

[running] com.apple.audio.systemsoundserverd.plist

[loaded] com.apple.auditd.plist

[running] com.apple.autofsd.plist

[loaded] com.apple.automountd.plist

[loaded] com.apple.avbdeviced.plist

[running] com.apple.awacsd.plist

[running] com.apple.awdd.plist

[loaded] com.apple.backupd-auto.plist

[loaded] com.apple.backupd.plist

[running] com.apple.blued.plist

[loaded] com.apple.bluetoothReporter.plist

[loaded] com.apple.bluetoothaudiod.plist

[loaded] com.apple.bnepd.plist

[loaded] com.apple.bsd.dirhelper.plist

[running] com.apple.cache_delete.plist

[running] com.apple.cfprefsd.xpc.daemon.plist

[loaded] com.apple.cloudfamilyrestrictionsd-mac.plist

[loaded] com.apple.cmio.AVCAssistant.plist

[loaded] com.apple.cmio.AppleCameraAssistant.plist

[loaded] com.apple.cmio.IIDCVideoAssistant.plist

[running] com.apple.cmio.VDCAssistant.plist

[loaded] com.apple.cmio.iOSScreenCaptureAssistant.plist

[loaded] com.apple.colorsyncd.plist

[loaded] com.apple.comsat.plist

[running] com.apple.configd.plist

[loaded] com.apple.configureLocalKDC.plist - No signature!

[loaded] com.apple.corecaptured.plist

[running] com.apple.coreduetd.osx.plist

[running] com.apple.coreservices.appleevents.plist

[loaded] com.apple.coreservices.appleid.passwordcheck.plist

[running] com.apple.coreservices.launchservicesd.plist

[running] com.apple.coreservices.sharedfilelistd.plist

[running] com.apple.coreservicesd.plist

[loaded] com.apple.corestorage.corestoraged.plist

[loaded] com.apple.corestorage.corestoragehelperd.plist

[running] com.apple.coresymbolicationd.plist

[loaded] com.apple.csrutil.report.plist

[loaded] com.apple.ctkd.plist

[running] com.apple.cvmsServ.plist

[loaded] com.apple.diagnostic.uuidpathd.plist

[running] com.apple.diagnosticd.plist

[running] com.apple.diskarbitrationd.plist

[loaded] com.apple.diskmanagementd.plist

[loaded] com.apple.diskmanagementstartup.plist

[loaded] com.apple.displaypolicyd.plist

[running] com.apple.distnoted.xpc.daemon.plist

[loaded] com.apple.dnsextd.plist

[loaded] com.apple.dpaudiothru.plist

[loaded] com.apple.dpd.plist

[loaded] com.apple.dspluginhelperd.plist

[loaded] com.apple.dvdplayback.setregion.plist

[loaded] com.apple.dynamic_pager.plist

[loaded] com.apple.eapolcfg_auth.plist

[loaded] com.apple.efax.plist - No signature!

[loaded] com.apple.efilogin-helper.plist

[loaded] com.apple.emlog.plist - No signature!

[loaded] com.apple.emond.aslmanager.plist

[loaded] com.apple.emond.plist

[loaded] com.apple.eppc.plist

[loaded] com.apple.familycontrols.plist

[loaded] com.apple.findmymac.plist

[loaded] com.apple.findmymacmessenger.plist

[loaded] com.apple.firmwaresyncd.plist

[running] com.apple.fontd.plist

[loaded] com.apple.fontmover.plist

[running] com.apple.fseventsd.plist

[loaded] com.apple.ftp-proxy.plist

[loaded] com.apple.getty.plist

[loaded] com.apple.gkreport.plist - No signature!

[loaded] com.apple.gssd.plist

[loaded] com.apple.hdiejectd.plist

[running] com.apple.hidd.plist

[running] com.apple.icloud.findmydeviced.plist

[running] com.apple.iconservices.iconservicesagent.plist

[running] com.apple.iconservices.iconservicesd.plist

[running] com.apple.ifdreader.plist

[loaded] com.apple.installandsetup.systemmigrationd.plist

[running] com.apple.installd.plist

[loaded] com.apple.kcproxy.plist

[loaded] com.apple.kdumpd.plist

[running] com.apple.kextd.plist

[loaded] com.apple.kuncd.plist

[loaded] com.apple.locate.plist - No signature!

[running] com.apple.locationd.plist

[loaded] com.apple.lockd.plist

[failed] com.apple.logd.plist [Click for details]

[running] com.apple.logind.plist

[loaded] com.apple.loginwindow.LFVTracer.plist

[running] com.apple.loginwindow.plist

[loaded] com.apple.logkextloadsd.plist

[running] com.apple.lsd.plist

[running] com.apple.mDNSResponder.plist

[loaded] com.apple.mDNSResponderHelper.plist

[loaded] com.apple.mbsystemadministration.plist

[loaded] com.apple.mbusertrampoline.plist

[loaded] com.apple.mdmclient.daemon.plist

[loaded] com.apple.mdmclient.daemon.runatboot.plist

[running] com.apple.metadata.mds.index.plist

[running] com.apple.metadata.mds.plist

[loaded] com.apple.metadata.mds.scan.plist

[loaded] com.apple.metadata.mds.spindump.plist

[loaded] com.apple.msrpc.echosvc.plist

[loaded] com.apple.msrpc.lsarpc.plist

[loaded] com.apple.msrpc.mdssvc.plist

[loaded] com.apple.msrpc.netlogon.plist

[loaded] com.apple.msrpc.srvsvc.plist

[loaded] com.apple.msrpc.wkssvc.plist

[loaded] com.apple.mtmd.plist

[loaded] com.apple.mtmfs.plist

[running] com.apple.nehelper.plist

[loaded] com.apple.nesessionmanager.plist

[loaded] com.apple.netauth.sys.auth.plist

[loaded] com.apple.netauth.sys.gui.plist

[running] com.apple.netbiosd.plist

[running] com.apple.networkd.plist

[running] com.apple.networkd_privileged.plist

[loaded] com.apple.newsyslog.plist

[loaded] com.apple.nfsconf.plist

[loaded] com.apple.nfsd.plist

[loaded] com.apple.nis.ypbind.plist

[loaded] com.apple.noticeboard.state.plist

[running] com.apple.notifyd.plist

[running] com.apple.nsurlsessiond.plist

[running] com.apple.nsurlstoraged.plist

[running] com.apple.ocspd.plist

[loaded] com.apple.odproxyd.plist

[running] com.apple.opendirectoryd.plist

[running] com.apple.periodic-daily.plist

[loaded] com.apple.periodic-monthly.plist

[running] com.apple.periodic-weekly.plist

[loaded] com.apple.pfctl.plist

[loaded] com.apple.pfd.plist

[loaded] com.apple.platform.ptmd.plist

[running] com.apple.powerd.plist

[loaded] com.apple.powerd.swd.plist

[loaded] com.apple.preferences.timezone.admintool.plist

[loaded] com.apple.preferences.timezone.auto.plist

[loaded] com.apple.printtool.daemon.plist

[running] com.apple.racoon.plist

[loaded] com.apple.remotepairtool.plist

[running] com.apple.revisiond.plist

[loaded] com.apple.rootless.init.plist

[loaded] com.apple.rpcbind.plist

[running] com.apple.sandboxd.plist

[loaded] com.apple.screensharing.plist

[loaded] com.apple.scsid.plist

[running] com.apple.secinitd.plist

[loaded] com.apple.security.FDERecoveryAgent.plist

[loaded] com.apple.security.agent.login.plist

[loaded] com.apple.security.authhost.plist

[running] com.apple.security.syspolicy.plist

[running] com.apple.securityd.plist

[running] com.apple.securityd_service.plist

[loaded] com.apple.sessionlogoutd.plist

[loaded] com.apple.smb.preferences.plist

[loaded] com.apple.smbd.plist

[loaded] com.apple.softwareupdate_download_service.plist

[loaded] com.apple.softwareupdate_firstrun_tasks.plist

[running] com.apple.softwareupdated.plist

[running] com.apple.speech.speechsynthesisd.plist

[running] com.apple.spindump.plist

[loaded] com.apple.statd.notify.plist

[loaded] com.apple.storagekitd.plist

[loaded] com.apple.storeaccountd.daemon.plist

[loaded] com.apple.storeagent.daemon.plist

[loaded] com.apple.storeassetd.daemon.plist

[loaded] com.apple.storedownloadd.daemon.plist

[loaded] com.apple.storereceiptinstaller.plist

[running] com.apple.suhelperd.plist

[running] com.apple.symptomsd.plist

[loaded] com.apple.sysdiagnose.plist

[running] com.apple.syslogd.plist

[running] com.apple.sysmond.plist

[loaded] com.apple.system_installd.plist

[loaded] com.apple.systemkeychain.plist

[loaded] com.apple.systempreferences.installer.plist

[loaded] com.apple.systemstats.analysis.plist

[loaded] com.apple.systemstats.daily.plist

[running] com.apple.systemstatsd.plist

[loaded] com.apple.taskgated-helper.plist

[running] com.apple.taskgated.plist

[running] com.apple.tccd.system.plist

[loaded] com.apple.thermald.plist

[loaded] com.apple.trustd.plist

[loaded] com.apple.ucupdate.plist

[loaded] com.apple.uninstalld.plist

[loaded] com.apple.unmountassistant.sysagent.plist

[loaded] com.apple.updateEFIDesktopPicture.plist

[running] com.apple.usbd.plist

[running] com.apple.usbmuxd.plist

[loaded] com.apple.uucp.plist

[loaded] com.apple.var-db-dslocal-backup.plist

[loaded] com.apple.vsdbutil.plist

[running] com.apple.warmd.plist

[running] com.apple.watchdogd.plist

[running] com.apple.wdhelper.plist

[loaded] com.apple.wifid.plist

[running] com.apple.wirelessproxd.plist

[loaded] com.apple.wwand.plist

[loaded] com.apple.xpc.smd.plist

[loaded] com.apple.xpc.uscwoap.plist

[loaded] com.apple.xsan.plist

[loaded] com.apple.xsandaily.plist

[loaded] com.apple.xscertadmin.plist

[loaded] com.apple.xscertd-helper.plist

[loaded] com.apple.xscertd.plist

[loaded] com.vix.cron.plist

[loaded] exec.plist

[loaded] finger.plist

[loaded] ftp.plist

[loaded] login.plist

[loaded] ntalk.plist

[loaded] org.apache.httpd.plist - No signature!

[loaded] org.cups.cups-lpd.plist

[running] org.cups.cupsd.plist - Invalid signature!

[loaded] org.net-snmp.snmpd.plist - No signature!

[running] org.ntp.ntpd.plist - No signature!

[loaded] org.openldap.slapd.plist

[loaded] org.postfix.master.plist

[loaded] org.postfix.newaliases.plist - No signature!

[loaded] shell.plist

[loaded] ssh.plist - No signature!

[loaded] telnet.plist

[loaded] tftp.plist


Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: (What does this mean?)

[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]


User Login Items: (What does this mean?)

None


Other Apps: (What does this mean?)

[running] com.apple.AccountPolicyHelper

[running] com.apple.AddressBook.ContactsAccountsService

[running] com.apple.AmbientDisplayAgent

[running] com.apple.Automator.45792

[running] com.apple.BKAgentService

[running] com.apple.CharacterPicker.FileService

[running] com.apple.CloudPhotosConfiguration

[running] com.apple.CodeSigningHelper

[running] com.apple.DataDetectorsDynamicData

[loaded] com.apple.DesktopServicesHelper.C90C6A80-9B18-44B8-995A-F8F4BAE5E873

[loaded] com.apple.DesktopServicesHelper.DE40FBDE-9BB5-4699-97A4-1616AE0240FD

[loaded] com.apple.DictionaryServiceHelper

[loaded] com.apple.DownloadFolderImporter

[loaded] com.apple.FCiCloudPrefUpdater

[loaded] com.apple.IASUtilities.IASCloudConfigHelper

[running] com.apple.ImageCaptureExtension2.18912

[running] com.apple.InputMethodKit.TextReplacementService

[loaded] com.apple.Localization.SetDefaultsService

[loaded] com.apple.MailServiceAgent

[loaded] com.apple.NotesMigratorService

[running] com.apple.PTPCamera.83872.F7FDC3A6-5D94-4597-B73A-D1ABACC71795

[running] com.apple.PerformanceAnalysis.animationperfd

[running] com.apple.Safari.10592

[loaded] com.apple.SpeechRecognitionCore.brokerd

[running] com.apple.ViewBridgeAuxiliary

[loaded] com.apple.accounts.dom

[loaded] com.apple.appkit.xpc.sandboxedServiceRunner

[running] com.apple.appstore.PluginXPCService

[running] com.apple.authd

[loaded] com.apple.cmio.registerassistantservice

[loaded] com.apple.facebook.xpc

[running] com.apple.geod

[loaded] com.apple.gssd.F5010000-A686-0100-0000-000000000000

[loaded] com.apple.hiservices-xpcservice

[loaded] com.apple.iBooksX-SecureUserDefaults

[running] com.apple.iCal.46432

[running] com.apple.iChat.7392

[running] com.apple.iCloudHelper

[running] com.apple.imdpersistence.IMDPersistenceAgent

[loaded] com.apple.iokit.IOServiceAuthorizeAgent

[loaded] com.apple.iokit.ioserviceauthorized

[loaded] com.apple.library-repair.agent

[loaded] com.apple.linkedin.xpc

[running] com.apple.mail.6752

[loaded] com.apple.mdworker.mail.01000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.01000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.02000000-0000-0000-0000-000000000000

[loaded] com.apple.messages.BuddyPictureService

[loaded] com.apple.sbd

[loaded] com.apple.security.XPCKeychainSandboxCheck

[loaded] com.apple.security.XPCTimeStampingService

[loaded] com.apple.security.agent.login.00000000-0000-0000-0000-0000000186A6

[loaded] com.apple.security.authhost.00000000-0000-0000-0000-0000000186A6

[loaded] com.apple.sharekit.EntitlementsHelper

[loaded] com.apple.systemadministration.writeconfig

[loaded] com.apple.tencentweibo.xpc

[running] com.apple.tonelibraryd

[loaded] com.apple.twitter.xpc

[loaded] com.apple.weibo.xpc

[running] com.apple.xpc.launchd.oneshot.0x10000001.AppleSpell

[running] com.apple.xpc.launchd.oneshot.0x10000002.Preview

[running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck

[running] com.microsoft.DocumentConnection.48352


Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 20.0.0.267 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 20.0.0.267 - SDK 10.6 [Click for support]

Default Browser: Version: 601 - SDK 10.11

SharePointBrowserPlugin: Version: 14.5.8 - SDK 10.6 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

PepperFlashPlayer: Version: 20.0.0.267 - SDK 10.6 [Click for support]


3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]


Time Machine: (What does this mean?)

Time Machine not configured!


Top Processes by CPU: (What does this mean?)

5% WindowServer

5% GoogleSoftwareUpdateAgent

4% GoogleSoftwareUpdateDaemon

3% socketfilterfw

2% kernel_task


Top Processes by Memory: (What does this mean?)

270 MB kernel_task

182 MB com.apple.WebKit.WebContent(4)

51 MB mdworker(5)

45 MB Safari

41 MB Mail


Virtual Memory Information: (What does this mean?)

60 MB Free RAM

2.19 GB Used RAM (460 MB Cached)

768 KB Swap Used


Diagnostics Information: (What does this mean?)

Jan 2, 2016, 08:24:58 AM Self test - passed

May 5, 2016 9:18 PM in response to Allan Eckert

Hi Allan,


I am also having slow Mac problem, can you help to advice too?


Below is my report:


EtreCheck version: 2.9.12 (265)

Report generated 2016-05-06 11:57:30

Download EtreCheck from https://etrecheck.com

Runtime 3:25

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Check files] link for help with unknown files.


Problem: Beachballing

Description:

Very slow when starting and opening app


Hardware Information:

MacBook Pro (15-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro6,2

1 2.53 GHz Intel Core i5 CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 687


Video Information:

Intel HD Graphics

NVIDIA GeForce GT 330M - VRAM: 256 MB

Color LCD 1440 x 900


System Software:

OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour


Disk Information:

Hitachi HTS545050B9SA02 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (253.70 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-898 ()


USB Information:

Apple Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight


Configuration files:

/etc/sudoers, File size 1242 but expected 2299

/etc/hosts - Count: 57


Gatekeeper:

Mac App Store and identified developers


Unknown Files:

~/Library/LaunchAgents/com.Moxtra.agent.plist

/Applications/Moxtra.app/Contents/MacOS/Moxtra

One unknown file found. [Check files]


Kernel Extensions:

/Library/Extensions

[not loaded] foo.tap (20111101 - 2016-05-05) [Support]

[not loaded] foo.tun (20111101 - 2016-05-05) [Support]


/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.5.2 - 2016-05-05) [Support]

[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.2.19 - 2016-05-05) [Support]

[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.2.19 - 2016-05-05) [Support]

[not loaded] com.devguru.driver.SamsungComposite (1.4.25 - SDK 10.6 - 2016-05-05) [Support]

[not loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.1 - 2016-05-05) [Support]

[not loaded] com.novatelwireless.driver.3G (v3.0.7 (001) - 2016-05-05) [Support]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (v2.0.6 - 2016-05-05) [Support]

[not loaded] com.option.driver.Option72 (2.15.0 - 2016-05-05) [Support]

[not loaded] com.option.driver.OptionHS (3.26.0 - 2016-05-05) [Support]

[not loaded] com.option.driver.OptionMSD (1.21.0 - 2016-05-05) [Support]

[not loaded] com.option.driver.OptionQC (1.11.0 - 2016-05-05) [Support]

[not loaded] com.palm.ClassicNotSeizeDriver (3.2 - 2016-05-05) [Support]

[loaded] com.vara.driver.VaraAudio (1.0.3 - 2016-05-05) [Support]

[not loaded] com.vodafone.driver (v3.0.5 (003) - 2016-05-05) [Support]

[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4 - 2016-05-05) [Support]

[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6 - 2016-05-05) [Support]

[not loaded] com.wdc.driver.USB-64HP (1.0.3 - 2016-05-05) [Support]

[not loaded] com.wdc.driver.USBHP (1.0.14 - 2016-05-05) [Support]

[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10 - 2016-05-05) [Support]

[not loaded] de.novamedia.driver.NMSamsung (0.0.2 - 2016-05-05) [Support]

[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1 - 2016-05-05) [Support]

[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2 - 2016-05-05) [Support]

[not loaded] jp.co.buffalo.driver.turbousbhdd (1.0.0 - 2016-05-05) [Support]

[loaded] net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6 - 2016-05-05) [Support]


/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns

[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12 - 2009-10-02) [Support]


/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns

[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12 - 2009-10-02) [Support]


/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns

[not loaded] com.novatelwireless.driver.3GData (v3.0.7 (001) - 2009-10-02) [Support]


/System/Library/Extensions/Vodafone.kext/Contents/PlugIns

[not loaded] com.vodafone.driver.Data (v3.0.5 (003) - 2009-10-02) [Support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.25 - SDK 10.6 - 2014-08-13) [Support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.25 - SDK 10.6 - 2014-08-13) [Support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.25 - SDK 10.5 - 2014-08-13) [Support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.25 - SDK 10.6 - 2014-08-13) [Support]


~/Library/Application Support/WDufu/4381/PLXDevicePlugin.app

[not loaded] com.wdc.driver.WdDeviceType00 (1.1 - 2012-10-24) [Support]

[not loaded] com.wdc.driver.WdDeviceType05 (1.1 - 2012-10-24) [Support]


Startup Items:

HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor

HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver

StartOuc: Path: /Library/StartupItems/StartOuc

tap: Path: /Library/StartupItems/tap

tun: Path: /Library/StartupItems/tun

wpa_supplicant_srv: Path: /Library/StartupItems/wpa_supplicant_srv

Startup items are obsolete in OS X Yosemite


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 162 Apple tasks

[running] 69 Apple tasks


System Launch Daemons:

[running] de.novamedia.nmnetmgrd.plist (2009-09-21) [Support]

[not loaded] 44 Apple tasks

[loaded] 154 Apple tasks

[running] 90 Apple tasks


Launch Agents:

[running] HWPortCfg.plist (2014-04-14) [Support]

[not loaded] com.adobe.AAM.Updater-1.0.plist (2011-02-02) [Support]

[failed] com.adobe.CS5ServiceManager.plist (2011-02-05) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-12) [Support]

[failed] com.splashtop.streamer.SRServiceAgent.plist (2012-01-05) [Support]

[failed] com.teamviewer.teamviewer.plist (2014-12-21) [Support]

[failed] com.teamviewer.teamviewer_desktop.plist (2014-12-21) [Support]

[failed] de.novamedia.VodafoneDeviceObserver.plist (2009-09-21) [Support]


Launch Daemons:

[not loaded] com.adobe.SwitchBoard.plist (2011-02-02) [Support]

[loaded] com.adobe.fpsaud.plist (2016-04-16) [Support]

[loaded] com.apple.aelwriter.plist

[running] com.apple.qmaster.qmasterd.plist

[loaded] com.google.keystone.daemon.plist (2016-03-12) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[failed] com.splashtop.streamer.SRServiceDaemon.plist (2012-01-05) [Support]

[failed] com.teamviewer.teamviewer_service.plist (2014-12-21) [Support]

[failed] com.vmware.launchd.vmware.plist (2011-05-22) [Support]

[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2012-07-29) [Support]


User Launch Agents:

[failed] com.Moxtra.agent.plist (2013-01-31) [Support]

[failed] com.UninstallerTool.plist (2013-06-26) [Support]

[failed] com.VolumeWatcherTool.plist (2013-06-26) [Support]

[loaded] com.adobe.AAM.Updater-1.0.plist (2011-02-02) [Support]

[loaded] com.adobe.ARM.[...].plist (2013-04-18) [Support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-06-21) [Support]

[loaded] com.macpaw.CleanMyMac.helperTool.plist (2011-06-06) [Support]

[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist (2011-06-06) [Support]

[running] com.nchsoftware.expressinvoice.agent.plist (2014-10-31) [Support]

[failed] com.zeobit.MacKeeper.Helper.plist (2012-07-22) [Support]


User Login Items:

Boom Application Hidden (/Applications/Boom.app)

GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)

Dropbox Application (/Applications/Dropbox.app)

Skitch Application (/Applications/Skitch.app)

RoboFormIcon Application (~/Library/Application Support/RoboForm/RoboFormIcon.app)

EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

fuspredownloader Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

WDQuickView Application (/Incompatible Software/WDQuickView.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)


Other Apps:

[running] J8RPQ294UB.com.skitch.SkitchHelper

[running] OpenObject.fuspredownloader.87392

[running] com.Growl.GrowlHelperApp.86752

[running] com.SiberSystems.RoboForm.70752

[running] com.SiberSystems.RoboFormIcon.87072

[running] com.evernote.EvernoteHelper.54432

[running] com.getdropbox.dropbox.53152

[running] com.globaldelight.Boom.48992

[running] com.globaldelight.BoomDaemon.49312

[loaded] com.skitch.skitch.61152

[running] jp.co.canon.cijscannerregister.95072

[loaded] 411 Apple tasks

[running] 192 Apple tasks


Internet Plug-ins:

DirectorShockwave: 12.0.2r122 - SDK 10.6 (2013-04-03) [Support]

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2016-05-05) [Support]

Default Browser: 601 - SDK 10.11 (2016-03-12)

AdobePDFViewerNPAPI: 11.0.11 - SDK 10.6 (2015-07-01) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

Silverlight: 5.1.20125.0 - SDK 10.6 (2013-06-30) [Support]

QuickTime Plugin: 7.7.3 (2016-03-12)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]

iPhotoPhotocast: 7.0 - SDK 10.7 (2012-04-21)

AdobePDFViewer: 11.0.11 - SDK 10.6 (2015-07-01) [Support]

SharePointBrowserPlugin: 14.0.0 (2015-04-24) [Support]

NPMySpeedPlugin: 1.4 - SDK 10.5 (2013-04-19) [Support]

JavaAppletPlugin: 15.0.1 - SDK 10.11 (2012-06-14) Check version


User internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-08-20) [Support]

OctoshapeWeb: 1.0 - SDK 10.8 (2014-08-04) [Support]

Picasa: 1.0 (2012-03-23) [Support]


Safari Extensions:

Pingler.com Extension - ToolbarDev Team - http://pingler.com (2011-11-30)

RoboForm - Siber Systems - http://www.roboform.com (2016-04-13)

Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2014-11-28)

Ginger - Ginger Software - http://www.gingersoftware.com (2013-01-29)

Add page to Quiet Read - bambooapps - http://bambooapps.com/free-stuff/ (2011-04-02)

Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2014-11-28)


Audio Plug-ins:

DVCPROHDAudio: 1.3.2 (2011-02-22)


3rd Party Preference Panes:

AppTrap (2011-12-04) [Support]

Flash Player (2016-04-16) [Support]

Growl (2009-09-28) [Support]

WDQuickView (2013-09-30) [Support]


Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 245.18 GB

Destinations:

Data [Network]

Total size: 0 B

Total number of backups: 8

Oldest backup: 20/9/15, 1:03 AM

Last backup: 4/5/16, 9:26 PM

Size of backup disk: Too small

Backup size 0 B < (Disk used 245.18 GB X 3)


Top Processes by CPU:

5% backupd

1% kernel_task

1% fontd

1% Google Chrome Helper(13)

0% Google Chrome


Top Processes by Memory:

1.96 GB Google Chrome Helper(13)

706 MB kernel_task

451 MB softwareupdated

254 MB Google Chrome

180 MB Dropbox


Virtual Memory Information:

1.49 GB Free RAM

6.50 GB Used RAM (2.75 GB Cached)

0 B Swap Used


Diagnostics Information:

May 6, 2016, 11:23:37 AM Self test - passed

May 5, 2016, 04:07:58 AM ~/Library/Logs/DiagnosticReports/suggestd_2016-05-05-040758_[redacted].crash

/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd

May 5, 2016, 02:09:00 AM /Library/Logs/DiagnosticReports/System Preferences_2016-05-05-020900_[redacted].hang

/Applications/System Preferences.app/Contents/MacOS/System Preferences

May 5, 2016, 02:07:50 AM /Library/Logs/DiagnosticReports/System Preferences_2016-05-05-020750_[redacted].hang

May 5, 2016, 01:23:58 AM ~/Library/Logs/DiagnosticReports/Spotlight_2016-05-05-012358_[redacted].crash

/System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight

May 4, 2016, 07:35:13 PM ~/Library/Logs/DiagnosticReports/ksfetch_2016-05-04-193513_[redacted].crash

/private/tmp/KSOutOfProcessFetcher.501.ppfIhqX0vjaTSb8AJYobDV7Cu68=/ksfetch

May 4, 2016, 06:34:51 PM ~/Library/Logs/DiagnosticReports/ksfetch_2016-05-04-183451_[redacted].crash

May 4, 2016, 05:34:32 PM ~/Library/Logs/DiagnosticReports/ksfetch_2016-05-04-173432_[redacted].crash


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