Q: Apple Pay lost my registered card details

Question

chrisfromcongresbury

Level 1 (0 points)

Q: Apple Pay lost my registered card details

i set up Apple Pay and registered a number of cards. Even received t&cs from my bank.

Went to use the other day all smug like only to discover all the card details were no longer in Wallet! Anyone know why and why i should bother setting up again if so unreliable.

Thanks

Posted on Jan 1, 2016 3:03 PM

I have this question too

Solved

Jonathan UK

Level 8 (40,003 points)

Apple Watch

A:

You're welcome!

Signing out of iCloud on your device also automatically removes cards from Apple Pay (this is a security feature), but installing an iOS update would not do so.

Posted on Jan 2, 2016 1:32 AM

Q: Apple Pay lost my registered card details

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by Jonathan UK,

Jonathan UK Jan 1, 2016 3:08 PM in response to chrisfromcongresbury
Level 8 (40,003 points)

Apple Watch

Jan 1, 2016 3:08 PM in response to chrisfromcongresbury

Hi Chris

After adding cards to Apple Pay on your device, taking certain other actions will cause them to be removed automatically - such as turning off Passcode, placing an iPhone or iPad in Lost Mode or marking an Apple Watch as missing (an Activation Lock feature).
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by chrisfromcongresbury,

chrisfromcongresbury Jan 2, 2016 1:19 AM in response to Jonathan UK
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Jan 2, 2016 1:19 AM in response to Jonathan UK

Hi Jonathan
thanks for the reply, all makes sense, however i didn't do any of those things. I think maybe there was an IOS update, would that knock them out?
I supposed all i can is re-register & see what happens

Thanks again
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by chrisfromcongresbury,

chrisfromcongresbury Jan 2, 2016 2:24 AM in response to Jonathan UK
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Jan 2, 2016 2:24 AM in response to Jonathan UK

Bingo, over Xmas hols i finally sat down and sorted my wife's and childrens Family sharing accounts, I can't remember for sure if i logged out out of iCloud, but there was certainly a lot of paying around in this space so it's very possible i did at some point.
thanks again,
Happy NY to you
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by Jonathan UK,

Jonathan UK Jan 2, 2016 2:30 AM in response to chrisfromcongresbury
Level 8 (40,003 points)

Apple Watch

Jan 2, 2016 2:30 AM in response to chrisfromcongresbury

My pleasure - Happy New Year to you, too
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Accepted Answer · Jan 2, 2016 1:32 AM

Jonathan UK

Level 8 (40,003 points)

Apple Watch

Jan 2, 2016 1:32 AM in response to chrisfromcongresbury

You're welcome!

Signing out of iCloud on your device also automatically removes cards from Apple Pay (this is a security feature), but installing an iOS update would not do so.

Q: Apple Pay lost my registered card details

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by Jonathan UK,

by chrisfromcongresbury,

by Jonathan UK,Solvedanswer

by chrisfromcongresbury,

by Jonathan UK,

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