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All replies
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Helpful answers
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Jan 1, 2016 2:30 PM in response to JodieM2by LACAllen,Do you have a rescue email address setup?
If not, call Apple Support as they can direct the password reset to an alternate email if you can pass their security test. You will have to use the "wrong" Apple ID for now, but that can be changed/corrected once you get control of the Apple ID.
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Jan 1, 2016 5:22 PM in response to LACAllenby lorifrombboro,LACAllen,
I had the same issue and have verified everything but there's not an "edit" option to change the email icloud.
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Jan 1, 2016 5:54 PM in response to lorifrombboroby LACAllen,Sorry.. you'll have to elaborate. Do you mean you don't see EDIT when you do the following?
- Sign out of iCloud, the iTunes & App store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your Apple ID.
- Sign in to your Apple ID account page.
- In the Account section, click Edit > Change Email Address.
- Enter the email address you want to use as your Apple ID. A verification code will be sent to your new email address.
- Enter the verification code from the email into the fields provided and start using your updated Apple ID. Didn't get the email?
When you log in, look at the top right of the ACCOUNT section
If not, this may be why...
You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, you can't change your Apple ID and you won't see Change Email Address on your account page.
