Q: recovery email is not sending
i redeem my itunse and when i wanted to buy something really important it says verification and it took me to my security questions and i answer the questions and it says wrong answer and then took me to this web page https://appleid.apple.com/account/manage and i wanted to go to security it says too Attempts to check incorrect
you've made a lot of attempts to answer your security questions. You can try again later or use e-mail to save the title to reset the safety information and when i chose send verification email it wouldnt send and i have an gmail email in my account but its not sending anything and i have a lot of work to why its not sending it help fast!!!!!!!!!!!!!!!!!!!!!!
iPhone 6s, iOS 9.2
Posted on Jan 1, 2016 7:24 PM
Community Specialists
Hello, ABDULSALAM1998sd.
Thank you for visiting Apple Support Communities.
I understand that you are not receiving the email to reset your reset your security questions for your Apple ID. Here are the troubleshooting steps that I would recommend going through for this issue.
If you didn‘t receive your verification or reset email
Cheers
Posted on Jan 3, 2016 7:53 AM