HT201303: Security and your Apple ID
Learn about Security and your Apple IDQ: i want to use my App Store Gift card. The total amount of the card has been added to my account. How do I complete the ... i want to use my App Store Gift card. The total amount of the card has been added to my account. How do I complete the transaction for a new app? more
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Helpful answers
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Jan 2, 2016 12:23 AM in response to Suesuzby King_Penguin,As long as you aren't a family organiser in family sharing then your account's balance should automatically be used for the purchase - and you should be able to do directly on your iPad
If by ' transaction cannot be completed' you mean that you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page