HT201455: If you didn't receive your verification or reset email
Learn about If you didn't receive your verification or reset email
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Helpful answers
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Jan 2, 2016 12:20 AM in response to Alisalim basrahby King_Penguin,What do you mean 'dis-appear to me' ? Do you mean that you don't have a verified rescue email address on your account so aren't getting the reset link - if you do you will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : About your Apple ID email addresses - Apple Support