Q: Can't access to iAdd

Hi,

When i try to access to iAd Workbench i have this message error :

" iAdd network is temporarily unavailable : Sorry: We were unable to locate information relating to your account. Please try again later. If the problem persist please contact us."

I have contact apple support 5 days ago but i have no response.

Can someone help me?

Thanks

Posted on Jan 2, 2016 7:11 AM

I have this question too

Q: Can't access to iAdd

All replies

Helpful answers

by Suhq24,

Suhq24 Jan 10, 2016 8:10 PM in response to Corentin Pnrd
Level 1 (0 points)

Jan 10, 2016 8:10 PM in response to Corentin Pnrd

I have this question too!Have you solved it?
Reply options

Link to this post

by Corentin Pnrd,

Corentin Pnrd Jan 11, 2016 3:52 AM in response to Suhq24
Level 1 (0 points)

Jan 11, 2016 3:52 AM in response to Suhq24

No i don't. I'm waiting for a response from Apple Support...
Reply options

Link to this post

by Suhq24,

Suhq24 Jan 11, 2016 6:05 PM in response to Corentin Pnrd
Level 1 (0 points)

Jan 11, 2016 6:05 PM in response to Corentin Pnrd

iAd Support replied me like "Please try clearing your cache, opening a new browser and trying again. Please note some portals will not show any information until your app is live on the app store.If you require further assistance please submit your inquiry via iTunes Connect. This will ensure your ticket is routed to the correct content expert."
Reply options

Link to this post

by Corentin Pnrd,

Corentin Pnrd Jan 11, 2016 10:18 PM in response to Suhq24
Level 1 (0 points)

Jan 11, 2016 10:18 PM in response to Suhq24

I had the same response. But it doesn't work for me.
Reply options

Link to this post

Q: Can't access to iAdd

All replies Helpful answers

by Suhq24,

by Corentin Pnrd,

by Suhq24,

by Corentin Pnrd,

All replies

Helpful answers