geoff29

Q: iPhone 6s iOS 9.2 gps not working

1/2/2016 my gps stopped working.

anyone else having this issue??

I Have already tried everything except restoring

Posted on Jan 2, 2016 10:20 AM

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Q: iPhone 6s iOS 9.2 gps not working

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  • by travi01,

    travi01 travi01 Jan 2, 2016 1:53 PM in response to geoff29
    Level 1 (0 points)
    Jan 2, 2016 1:53 PM in response to geoff29

    I have the same problem.  My GPS stopped working for all map apps (waze, google maps, apple maps) about a month ago.  I've rebooted, reset my network settings, and restored my phone.  The problem persists.  My phone is basically unable to get an accurate fix on my location. 

  • by t.hansen,

    t.hansen t.hansen Jan 5, 2016 9:39 AM in response to geoff29
    Level 1 (0 points)
    Jan 5, 2016 9:39 AM in response to geoff29

    Same thing here...restore did not resolve the issue.  I have not seen anything from Apple Support on this.

  • by mshankar,

    mshankar mshankar Jan 5, 2016 2:30 PM in response to t.hansen
    Level 1 (0 points)
    Jan 5, 2016 2:30 PM in response to t.hansen

    Same here. It just doesn't help me drive to the right place anymore.

  • by Rose_Red,

    Rose_Red Rose_Red Jan 6, 2016 5:47 AM in response to geoff29
    Level 1 (0 points)
    Jan 6, 2016 5:47 AM in response to geoff29

    Mine as well, just stopped this morning and have tried all the fixes above - anyone found a solution yet?

  • by PostcardsfromLily,

    PostcardsfromLily PostcardsfromLily Jan 14, 2016 5:10 PM in response to geoff29
    Level 1 (0 points)
    Jan 14, 2016 5:10 PM in response to geoff29

    Having the exact same issue.  Have done the factory reset to no avail...So far nothing will resolve the issue.

  • by Chris CA,

    Chris CA Chris CA Jan 14, 2016 5:13 PM in response to geoff29
    Level 9 (79,451 points)
    iPhone
    Jan 14, 2016 5:13 PM in response to geoff29

    Settings > Privacy > Location services to On.

  • by katiejay11,

    katiejay11 katiejay11 Jan 15, 2016 12:49 PM in response to geoff29
    Level 1 (0 points)
    Jan 15, 2016 12:49 PM in response to geoff29

    Just stopped by to say I'm having the same issue. I've tried hard reboot and restore to factory settings.  There seems to have been a similar issue around the 8.4 update, but none of the suggestions from that thread seem to help.  Anyone ideas?

  • by Chris CA,

    Chris CA Chris CA Jan 15, 2016 6:25 PM in response to katiejay11
    Level 9 (79,451 points)
    iPhone
    Jan 15, 2016 6:25 PM in response to katiejay11

    katiejay11 wrote:

    Just stopped by to say I'm having the same issue. I've tried hard reboot and restore to factory settings.  There seems to have been a similar issue around the 8.4 update, but none of the suggestions from that thread seem to help.  Anyone ideas?

    What thread?

    What have you tried?

    What are the symptoms?

  • by aunzen,Apple recommended

    aunzen aunzen Jan 16, 2016 2:52 PM in response to geoff29
    Level 1 (10 points)
    Jan 16, 2016 2:52 PM in response to geoff29

    Hi All. I had this issue for two weeks, and just had it fixed, see below:

     

    BACKGROUND: NO GPS tracking at all. Waze, Maps, nothing worked. It would sometimes pull up my location (roughly) but as soon as I would begin driving - nothing. It wouldn't track.

     

    WHAT I DID: After all the obvious double-checking (location services on, Waze set to always pull my location, etc.) I deleted and re-installed Waze, I did several network resets, as well as a FULL factory reset (after backing up my phone). My phone provider and apple support (via the phone) were unable to help. I had someone remove my sim card, and Waze started working! It lasted one day.

     

    WHAT ACTUALLY FIXED IT: I (finally) made an appointment at the genius bar, and fortunately the tech that helped me had helped someone with the same issue the previous day. Apparently the issue is within the hardware of the device. A chip malfunction? My iphone was still under warranty, so they brought me a new phone, inserted my sim card, and I was all set. No cost. I got home, and restored my iphone backup from last week. I recommend doing a full backup through itunes or icloud before your appointment.

     

    Hope this helps!

  • by jjrbhogan,

    jjrbhogan jjrbhogan Jan 21, 2016 9:45 AM in response to aunzen
    Level 1 (4 points)
    Jan 21, 2016 9:45 AM in response to aunzen

    S0..basically the only fix to this is get a new phone? But, what about all the people who purchased an iPhone 6 over a year ago? Apple needs to fix this!

  • by Chris CA,

    Chris CA Chris CA Jan 21, 2016 11:41 AM in response to jjrbhogan
    Level 9 (79,451 points)
    iPhone
    Jan 21, 2016 11:41 AM in response to jjrbhogan

    jjrbhogan wrote:

    S0..basically the only fix to this is get a new phone?

    If it is broken, yes.

  • by travi01,

    travi01 travi01 Jan 21, 2016 11:58 AM in response to jjrbhogan
    Level 1 (0 points)
    Jan 21, 2016 11:58 AM in response to jjrbhogan

    That was my situation.  I had an out-of-warranty iPhone 6.  My solution was to trade in the 6-without-GPS-capability for a $300 Apple Store Credit and then use that credit to buy a new 6s.  It cost me $450 after the store credit.  Not optimal - but I use my iPhone GPS every day for driving and running, so it had to be done.

  • by marcel-from-sk,

    marcel-from-sk marcel-from-sk Jan 29, 2016 2:01 AM in response to geoff29
    Level 1 (0 points)
    Jan 29, 2016 2:01 AM in response to geoff29

    Should be some solution from APPLE, its not fair if 2 years old iPhone doesn't provide basic functionality

  • by Chris CA,

    Chris CA Chris CA Jan 29, 2016 8:06 AM in response to marcel-from-sk
    Level 9 (79,451 points)
    iPhone
    Jan 29, 2016 8:06 AM in response to marcel-from-sk

    marcel-from-sk wrote:

    Should be some solution from APPLE, its not fair if 2 years old iPhone doesn't provide basic functionality

    The iPhone DOES provide basic functionality.

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