Hello guys
I have a Problem with my IPhone 5. I've tried everything I found on the internet to fix it, but it still doesn't want to work 😟
If i make a call, i can't hear the other Person speaking. The same happens if i get called. But if I call with "WhatsApp Calling" everything works! So both, the Speaker and the earpiece, work. I hope someone here has a solution for me 😀
iPhone 5, iOS 9.2
Hi,
It sounds like each time you make a call, the other person can't hear you speaking, and it also happens when you get called. If this is the case, I've included some articles written by Apple that should help. I would explain some troubleshooting steps, but for cases like these it's easier to follow the guides written by Apple.
Get help with the microphones on your iPhone, iPad, and iPod touch - Apple Support
I hope this helps, and if you need anything else don't hesitate to ask
🙂
Hi
Thanks for your answer. But I don't have any problems with the microphone. The micro works perfectly.
My problem is the the app you use to call someone. If I call with the normal Phone App, I can't hear somebody speaking, nor can he hear me speaking.
Hi Santiiago77,
I apologize for not recognizing the fact that your phone's microphones works perfectly. In your first post, it indicates your iPhone is running iOS version 9.2. Just to be sure you are, could you verify that under Settings > General > Software Update please? If you're using the latest iOS version, you'll see a message that says "Your software is up to date." If you've already verified it, you can skip that step. Usually updating to the latest iOS version helps in some cases.
Once you've done that, let's try restarting your iPhone:
When you're done with that, try calling someone and checking if you're able to hear them. Then verify others can hear you when they call you. If your problem still persists, this may be a problem with iOS that can be fixed by resetting your iPhone to factory settings, but be sure to backup your iOS device first. If you need help with backing up your iPhone, and resetting your iPhone to factory settings I've included guides written by Apple below:
How to back up your devices using iCloud or iTunes - Apple Support
Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch - Apple Support
If you have any more problems, please keep me updated and I'll continue helping you further.
🙂
I can't hear calls, neither can the caller hear me
