Jenni

Q: Help. I am unable to backup my iPhone to iCloud.

I'm unable to backup my iPhone 6Plus (iOS 9.2) to iCloud.

 

IPhone Storage used 39.6 GB - Available 74.1 GB

iCloud Storage 200GB - Available 194.GB

 

I'm connected to wifi and plugged in. I was able to do a backup to my computer using iTunes. I have tried turning off the iCloud back up and turning it back on. I've tried turning off the iPhone and turning it back on. I've tried resetting the iPhone and turning it back on.  It says it's backing up and even says how many minutes (anywhere from 9 to 51), then just stops and says it can't complete the back up.

 

Last back up to iCloud? Never.

 

Any suggestions?

iPhone 6 Plus, iOS 9.2

Posted on Jan 2, 2016 4:13 PM

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Q: Help. I am unable to backup my iPhone to iCloud.

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