Q: iPhone 6 alternating between black screen and Apple logo and nothing else
my iPhone 6 is alternating between black screen and Apple logo, what do I need to do?
iMac (27-inch Mid 2010), Mac OS X (10.7.4)
Posted on Jan 2, 2016 3:06 PM
Hi Nathanielfromwa,
If your iPhone 6 is alternating between black screens and the Apple logo, this might be an issue that can be fixed by wiping your iPhone to factory settings. If this is the case, back up your iPhone first. I've included links if you need help with backing up your iPhone, as well as resetting it to factory settings.
How to back up your devices using iCloud or iTunes - Apple Support
Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch - Apple Support
I hope this helps, and if you have anymore questions please don't hesitate to ask!
Posted on Jan 3, 2016 9:42 AM