Apple TV (3rd gen) has not been used in 8 mo. I cannot get to respond to any commands. The white light flashes rapidly.

I Have 3rd gen Apple TV unit connected to the TV by USB wire.

1. I followed the instructions re. Set up

2. I am getting no Apple logo screen

3. When the selecting the USB as source I get message"no storage units available"

4. The white light flashes rapidly

Apple TV, iOS 9.2

Posted on Jan 3, 2016 2:57 AM

Reply
7 replies

Jan 3, 2016 1:54 PM in response to Vinceassociate

Thank you for recommendation re. ATV restore. The major issue is that the device does not show as being connected in iTunes (I'm using the Apple supplied USB wire) after following Churchill's and your recommendations. Regrettably we are in a remote part of Patagonia, brought the ATV w/ us to access Netflix and similar streaming services, so going to an Apple Store/Genius Bar is not possible. I will purchase an HDMI cable to see if I can get to a function screen, but since the ATV is not showing in the iTunes, I'm afraid I won't have a positive result. Will confirm if I do.

Jan 4, 2016 6:03 AM in response to Castingabout69

If your Apple TV fails to restore through iTunes……..


  • Check that you have correctly followed the instructions for your model of Apple TV.
  • If not already, try using a powered USB port.
  • Repeat the process but this time try connecting the cable while iTunes is closed.
  • Repeat the process with another cable.
  • Try restoring the Apple TV on another computer in another location.

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Apple TV (3rd gen) has not been used in 8 mo. I cannot get to respond to any commands. The white light flashes rapidly.

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