Q: IPod touch was working fine now saying no internet access on Instagram etc. Now asks to sign in to Icloud but comes up with "There was an error connecting to the apple ID server" The username and password are correct as can log in on desktop

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:                

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar