-2101F error
I completely erase disc to reinstall the OS X El Capitan. I get the following error:
apple.com/support
-2101F
MacBook Pro with Retina display, OS X El Capitan (10.11.1)
I completely erase disc to reinstall the OS X El Capitan. I get the following error:
apple.com/support
-2101F
MacBook Pro with Retina display, OS X El Capitan (10.11.1)
Hi there ayhanselek,
It sounds like you are trying to erase the content of your hard drive to reinstall Mac OS X but you get this error code when you try. That may indicate that there is a hardware issue with the drive, but I would start by resetting the PRAM on the computer and trying again:
How to Reset NVRAM on your Mac
- Shut down your Mac.
- Locate the following keys on the keyboard: Command (⌘), Option, P, and R.
- Turn on your Mac.
- Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.
- Hold these keys until the computer restarts and you hear the startup sound for a second time.
- Release the keys.
If that doesn't resolve it then I would next reset the SMC on the computer then test it out again:
Resetting the System Management Controller (SMC) on your Mac
If the issue still isn't resolved I would next try repairing the drive with the Disk Utility:
Now if nothing gets it going again then I would suggest taking your computer in for service:
Service Answer Center - Mac notebooks
or
Service Answer Center - Mac desktops
Thank you for using Apple Support Communities, all the best!
Hi there ayhanselek,
It sounds like you are trying to erase the content of your hard drive to reinstall Mac OS X but you get this error code when you try. That may indicate that there is a hardware issue with the drive, but I would start by resetting the PRAM on the computer and trying again:
How to Reset NVRAM on your Mac
- Shut down your Mac.
- Locate the following keys on the keyboard: Command (⌘), Option, P, and R.
- Turn on your Mac.
- Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.
- Hold these keys until the computer restarts and you hear the startup sound for a second time.
- Release the keys.
If that doesn't resolve it then I would next reset the SMC on the computer then test it out again:
Resetting the System Management Controller (SMC) on your Mac
If the issue still isn't resolved I would next try repairing the drive with the Disk Utility:
Now if nothing gets it going again then I would suggest taking your computer in for service:
Service Answer Center - Mac notebooks
or
Service Answer Center - Mac desktops
Thank you for using Apple Support Communities, all the best!
Hi,
try connecting the power cable and pressing Command-R when restarting the machine to reinitiate Mac OS X installation.
-2101F error