-
All replies
-
Helpful answers
-
Jan 4, 2016 12:38 PM in response to Myo Thein Ooby judysings,Hi Myo Thein Oo,
If you are unable to download or update apps on your iPhone since updating to iOS 9.2, the first thing I would suggest is to back up your iPhone and then update the iOS software.
How to back up your devices using iCloud or iTunes
If you can‘t update or restore your iPhone, iPad, or iPod touch
Put your device in recovery mode and set it up again
- Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
- While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo. Keep holding until you see the recovery mode screen.

When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device.
If the download takes more than 15 minutes and your device exits recovery mode, you'll need to repeat these steps and choose Restore instead of Update when you get back to this step.

If the issue persists after updating your iOS software, check to make sure you have enough free space on your iPhone and update/edit the billing information for your iTunes Store account.
Check your storage on your iPhone, iPad, and iPod touch
Change or remove your Apple ID payment information
Take care,
- Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
-
Jan 5, 2016 8:05 AM in response to judysingsby Myo Thein Oo,Thanks. It is a big hassle to follow the long procedure you wrote. I heard iOS 9.2.1 beta solves this problem. I'm gonna wait public release. I used to use android galaxy note 3 for a long time. I have never encountered any noticeable bugs. Everything ran smooth and perfect. iOS is packed with bugs everywhere.
