No option to download windows support software for Bootcamp Assistant

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No option to download windows support software for Bootcamp Assistant

Hi guys,

Im on a MacBook Pro (Retina, 13-inch, Early 2015), I have just upgraded from Windows 8.1 to Windows 10 and my Bluetooth has stopped working.

I am trying to follow the troubleshooting steps on this page: If you don't see some features of your Mac in Windows - Apple Support

Others on the forum have had this issue and this is where people have told them to go and download the latest Windows support software. However I don't have that option when I open up Bootcamp assistant, this is all I see:

Does anyone know why I don't see the option to "Download the latest Windows support software from Apple" as seen in the troubleshooting page.

Thanks

MacBook Pro with Retina display, OS X El Capitan (10.11.2), Windows 10 Bluetooth

Posted on Jan 3, 2016 5:11 AM

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Answer 1

Loner T

Level 9

59,536 points

Jan 3, 2016 9:20 AM in response to Nic olas

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Answer 2

ptan54

Level 1

4 points

Jun 6, 2016 2:15 AM in response to Loner T

Thanks, I was looking around for hours to resolve the exact same issue!

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Answer 3

Nic olas Author

Level 1

0 points

Jan 4, 2016 1:26 PM in response to Loner T

Thank you sir, that did the trick.

Just a note to anyone else experiencing the same thing, installing from device manager didn't work for me, I had to run DPInst.exe from inside the AppleBluetoothBroadcom64 folder.

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Answer 4

Nov 6, 2016 12:45 PM in response to Loner T

Thank you! I never thought to look in the context menu. Shame on Apple for not documenting this (or me for not finding that documentation!).

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