So i got a new iPad and I'm trying to transfer my old iPad mini's things to this iPad, i accidentally put in the wrong passcode and now i don't remember it, and when i try to do the recover procedure it just says "cannot recover IPad Mini because it has a passcode, unlock your passcode first." THE REASON IM RECOVERING IT IS FOR A NEW PASSWORD!! can anyone help??? thank you.
iPad Mini, iOS 9.1
Follow the directions here: https://support.apple.com/en-us/HT204306
You may need to use the recovery mode option listed. To get the passcode off everything will be erased from the iPad. -AJ
sorry i accidently clicked "this solved my problem" didnt mean too. i have tried that but it says, and i quote "iTunes could not connect to the iPad “Lili's Ipad” because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes."
Did you try this way (may take a few tries):
Erase your device with recovery mode
If you've never synced with iTunes or set up Find My iPhone in iCloud, you'll need to use recovery mode to restore your device. This will erase the device and its passcode.
This is from the article linked in my first post.
ive tried that about three times and im trying it again right now and it says it wasnt updated..?
You may not be able to choose update, you may need to choose restore. If you try again and can't get it to restore I would give Apple Support a call. -AJ
thanks so much AJ i have a faint idea of what the password would be, but i might call apple support instaid, thanks!! oh and by the way i have tried both options, none of them work.
I have to same problem and is currently trying the recovery mode idea as suggested by Apple support. I've had to repeat it 4x steps 2-3 and have yet to see the restore screen. Any suggestions?
It has happened to me and I got my sister to go out and restore it in an apple store. I believe they do it for free, but the only downside is it takes 20 min to restore. Hope I could help (-=
My IPad got locked out.
