can't edit or add bookmark on Safari in Macbook

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Level 1

12 points

can't edit or add bookmark on Safari in Macbook

In the past week since last week, I have tried to add a new site into my Bookmarks or edit the address for one of the sites on my Bookmarks but I can't. It has kept loading slow! I had to click on the Safari icon to hit the "Force Quit" and close it down. Of course, I did report the problem to the Apple company numerous times every time when I hit the "Force Quit" to close it down and re-start it. I had rebooted my Macbook a few times but it did not work either. My Macbook is six years old and appear to be getting slower than I used to have in the past. My Macbook's OS version is provided in the snapshot attached. Thank you for your attention.

MacBook, OS X El Capitan (10.11.2)

Posted on Jan 3, 2016 11:14 AM

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Answer 1

Best reply

Eric Root

Level 10

684,039 points

Jan 4, 2016 7:00 AM in response to SouthDixieCA

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library./Caches/com.apple.Safari/Caches.db and move it to the trash.

Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

Safari Corruption See post by Linc Davis

Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.

Etrecheck – System Information

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Answer 2

SouthDixieCA Author

Level 1

12 points

Jan 4, 2016 3:44 PM in response to Eric Root

Unfortunately, it does not work for me. I will have to take my Macbook to the local Apple store and have a specialist to look at this. I can't figure out! I'm so frustrated that I'm unable to remove some bookmarks and can't edit/add the bookmark.

😢😟😠😢

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Answer 3

Eric Root

Level 10

684,039 points

Jan 5, 2016 7:41 AM in response to SouthDixieCA

Might be a corrupt .plist.

Do a backup, preferably 2 backups on 2 separate drives.

Quit the application.

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select LibrarySafari/Bookmarks.plist. Move the .plist to your desktop.

Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.

If the application is the same, return the .plist to where you got it from, overwriting the newer one.

Thanks to leonie for some information contained in this.

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