My Weather Inbox ????

I tried to do this but the profile in my case (it's called Movies) does not offer me the option to delete it. It only says "tap install to continue". I cannot delete the account from the mail settings either. I first noticed it tonight on my iPad but could the problem be that it came in on my iPhone? I just want it gone and am scared that I didn't even know it was there. Can you help? Thanks

Not sure who I'm actually replying to here but because I pretty much solved my issue through reading this thread, I wanted to thank Zach as well. In my case, this "profile " came in on my iPhone because I foolishly let a Costco salesman put the DirectTV app on my phone as part of his demo to get me to sign up for DirectTV. I had no idea that allowing him to add the app gave them permission to add a profile on my iTunes account which in turn added it to my Mail account on my iPad. The profile was simply named "MOVIES " and it had me stumpe. After reading Zach's solution, the only thing I came up against was that I could not delete the profile because it was grayed out and had actually not been "configured". I was afraid to click on the installation prompt but finally decided to see what the next prompt was and fortunately, it was what I hoped. I was then able to choose not to install and also had the option to delete the profile. I then restarted my iPad and all was well.

Thanks.🙂

IM not very tech savvy but I have same issue. I followed your instructions, but after I hit the delete button, it asks for my password. Seems I can't delete it without entering my password. I'm reluctant to enter my password. You didn't mention getting the request to enter password. Do you think it's safe to enter?

I got it through an app "My Radar" which I thought was the new Intellicast weather app. It apparently is a duplicate app to that, that I did not see "ad" next to. Very deceptive. Thankful it does not appear to be malware. I immediately inactivated the account and turned off it's outgoing mail server that it installed, but couldn't delete the account until I saw your reply. THANK YOU!!

I just helped a friend that had the My Weather email show up on her Mail app. She had no idea how the email account got placed in her Mail app, and the symptom that prompted her to ask for help was that she could not send any email form her Hotmail account. Every time she attempted to send email out she was getting a message that said "the IMAP server rejected the message".

Looking into her Mail accounts we found the "My Weather" account, with an unknown user "insistentJ@email.minbox.com", and also found an alternative IMAP server added to her Hotmail account settings, so it is quite possible that the emails sent from her phone were being sent to a malicious site. I disabled the alternative IMAP and deleted the phony user's password but couldn't delete the .minbox.com email account, then found that her hotmail password had been changed. It appears that the latest versions of this trojan profile are attempting to do more than spam the unwary user, but they are actively changing settings and passwords.

The best thing any user with this problem can do is to delete the profile as shown in several of the responses in this thread, then change all the passwords of any accounts enabled in their iphone. Reinstalling the iOS, while extreme sounding, might be the safest course of action.

Hey Zach,

Thanks for the walkthrough, it worked! I had the same thing happen downloading another app and I couldn't figure out how to get rid of the unwanted email address. Like the other person, I deactivated it but I didn't want it on my phone. Your advice solved the problem.

Thanks Zack,

The profile was found on my wife's iPhone 7 "infowarn weather alerts" with an IMAP account address similar to those mentioned here. Access was set up for mail and notes!

Deleted the profile as outlined and removed data.

Thanks!

ZachEAikins 18 -- you may have helped almost as many people as Steve Jobs did. Just joking, but on behalf of all of us that have been able [and those that will be able in the future] to delete these obnoxious profiles because of your concise instructions, THANK YOU.

I too had a new inbox, mine was from accurate weather. ***? Your answer led me to the same place under general and there it was. I was able to delete it. My identity was stolen 3 weeks ago, now I'm paranoid of anything! Thanks

For iPhone 6, the Weather Box Configuration Profile needs to be deleted.

Find your profiles in Settings > General > Profiles. Tap Settings > General > Profiles and then delete the Weather Box Configuration Profile.

A year later and Zach’s help instructions for this issue is still pertinen. I should have realized that adding a profile might be inviting disaster. If not from Apple, do not install anything. This is why Apple’s strictness keeps the malware and viruses out of an operating system.

Thank you Zach (ZachEAikins18)

On my goodness Zach, THANK YOU SO MUCH!!! This just began showing up on my iPad Pro this week and spamming me like there is no tomorrow! I don't even know how it got on my iPad. It's gone now, thanks to you.

Happy New Year and best regards.

Katharine F.

Hey man,

Go to your settings, General, scroll down to where you see iTunes wi-fi sync and VPN, beneath that you should see Profile, select Profile, select My weather inbox, and on the following screen there should be an option to delete the my weather inbox profile.

Zach, this was very helpful - I was seething but without recourse that this company would hijack my iPhone. Your solution worked perfectly. Thanks.