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Helpful answers
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Jan 5, 2016 9:27 AM in response to BogdanBochaby alex_h1,Howdy BogdanBocha,
Thanks for using the Apple Support Communities.
If you're unable to access voicemail on your new iPhone, then I suggest that you follow through the steps outlined below.
- Restart your iPhone.
- Check for a carrier settings update.
- Update your iPhone to the latest version of iOS.
- Make sure that your voicemail is set up. You can check this by dialing your phone number from your iPhone.
- Make sure that you have a good cellular network connection. You can check this by trying to make an outgoing call.
- Call your iPhone from another phone and try to leave yourself a voicemail.
- Reset your network settings by tapping Settings > General > Reset > Reset Network Settings.
- Reset your voicemail password.
- Contact your carrier and make sure that you have the voicemail feature on your plan.
If you insert a new SIM card, you might lose the visual voicemails that are saved on your iPhone.
Get help with visual voicemail on your iPhone
Cheers.
