Device locked with Activation Lock
Bought an ipad mini on ebay and it is Activation Locked after updating ios. It also does ghost touching.
iPad Mini, iOS 8.2, Locked with Activation Lock
Bought an ipad mini on ebay and it is Activation Locked after updating ios. It also does ghost touching.
iPad Mini, iOS 8.2, Locked with Activation Lock
Contact the person that you bought it from and see if they know - nobody on here, nor Apple, can help you find the person whose account it's locked to.
If you can't remember your id have you tried : If you forgot your Apple ID - Apple Support ?
Or, and as you say that you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it
I dont have the information about the original owner because I think the seller of this iphone is not the original one
Is there any way to find him/her?
TRUEBETABOSS wrote:
as long as you have the details such as the first and last name DoB and security question your fine
The person to whom you're replying was not the original owner. They didn't have that information.
Potentially if the iPad is locked to your account, you bought the iPad new, and you have proof of ownership e.g. original receipt with the iPad's serial number on it - they won't help with second hand devices
I feel your pain. I too have a apple ipad 2 my wife and daughter bought me for fathers day in 2011. I have not used it in some time and now I can not remember the pas-code to allow me to activate it. I've been told by apple support (Thieves) that for $99.00 they can assist me in recovering the ipad 2.
To lock out a device someone has purchased and made it a brick in efforts to secure it in the event of it being lost or stolen is a joke. If it becomes lost an the individual can not open it they will just throw it away. It should be set up to allow for wiping it clean by the owner. I'm so ****** off by this BS I will never purchase an apple product again ever!
Apple is a group of thieves and scammers!
Marvin Owens
If your wife or daughter has proof of purchase from Apple or Apple
authorized iPad reseller, take that proof of purchase and the iPad
to the nearest Apple store where they may assist you. There will
be no charge.
Marvo32168 wrote:
I feel your pain. I too have a apple ipad 2 my wife and daughter bought me for fathers day in 2011. I have not used it in some time and now I can not remember the pas-code to allow me to activate it. I've been told by apple support (Thieves) that for $99.00 they can assist me in recovering the ipad 2.
Whoever you talked to was in fact a scammer. However, it wasn't Apple.
Only the person who initiated the Activation Lock can
remove it. There is no workaround for the security
features of Activation Lock.
Have your cousin turn the iPhone in to the local authorities
or recycle it responsibly. That iPhone is and will remain useless.
If it is indeed stolen, your cousin - in many jurisdictions - is
committing a crime by being in possession of stolen goods.
i am the 1st owner . but i dont have remember my apple id . i want to unlock . it always show activation lock. how can i re solve this prob
You need to contact the seller and ask him to remove this iPhone from his list of devices. Otherwise, your iPhone will be a useless brick.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Thanks Thunderzzz.
Have the same problem yet I can't contact the original owner. What do I do??
Contact the owner. It is the only possible solution.
Device locked with Activation Lock